Site Operations Manager

4 weeks ago

Wolverhampton, United Kingdom Restore Records Management Full time

Are you a dynamic and results-driven leader with a passion for fostering a positive team culture? Restore Digital invites you to join our team in Wolverhampton as a Site Operations Manager. In this role, you will hold full P&L responsibilities, empowering you to drive operational success and deliver outstanding customer satisfaction. We are seeking a leader who can inspire and lead teams to new heights, ensuring the highest standards of safety, quality, and efficiency across our Planetary Road site.

As the Site Operations Manager you will report directly to the Head of Digital Mailroom, and your role will be pivotal in fostering a strong Health and Safety culture across all the site, collaborating with the HSE Advisor for continuous improvement. You'll also ensure compliance with information security standards like ISO 27001 and GDPR, while overseeing the site's P&L responsibility, managing the operational team for consistent delivery, SHEQ standards, and efficiency optimisation. At Restore Digital, we embrace innovation and excellence, valuing leadership, integrity, and a commitment to continuous improvement, providing you with an opportunity to truly make a difference

RESPONSIBILITIES

Oversee the financial performance of the site, ensuring contracts and projects are delivered in line with quality and financial targets.
Lead and manage the team fostering a culture of engagement, accountability and driving excellence throughout the organisation
Establish and promote an effective Health and Safety culture across the Wolverhampton site
Collaborate with the HSE Advisor to continuously enhance safety practices and compliance
Measure and elevate customer service and satisfaction levels, consistently exceeding expectations
Drive a culture of continuous improvement by working closely with teams across the organisation
Maximise asset utilisation and identify opportunities for capital investment projects
Effectively plan and manage service capacity to support contractual and new business demands
Ensure effective project management of key multi-site and complex customer contracts
Adhere to all Company Policies and Procedures, including Information Security, Environmental, Health and Safety, and Quality Management Systems. Ensure your operational management team is fully aware and compliant
Understand and ensure compliance with ISO 27001 and GDPR requirements, demonstrating a commitment to information security

ABOUT YOU

Demonstrated ability to lead and inspire teams, providing a clear vision and direction
Excellent written, verbal, and listening skills
Decisive, with a track record of making sound and timely decisions
Strong interpersonal and networking skills, building effective relationships across the organisation
Proficiency in change management principles
A passion for driving positive change and initiating improvements
Approachable and confident, with integrity and personal accountability
Financial awareness, including budgeting, P&L management, cost control, and recognising commercial opportunities
Strong organisational skills, with the ability to manage conflicting priorities and deliver timely results

Benefits

25 days annual leave per year
Employee assistance scheme
Health cash plan
Access to our discounts and benefits portal

Restore Digital support customers on their digital transformation journeys. Born out of a scanning company, we still have four main scanning centres across the UK where we are working on large digitisation projects for the NHS, the Ministry of Defence and the Nuclear Decommissioning Authority. And usually, we are busy digitising most of the exam papers undertake in the UK every year. 

An Inclusive Approach

We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible.

We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.

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