Customer Service Advisor

4 weeks ago

London, United Kingdom phs Group Full time

Customer Service Experts - we’re looking for you

Customer Service Advisor Based at Mayflower Woolwich Great basic salary and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position (40 hours per week)

Based in or near Woolwich? Enjoy helping customers? Looking for a career rather than a job?

If you answered “Yes” to the above, this is the role for you. We are looking for the right person to join us as a Customer Service Advisor at our Mayflower Operations Centre. Let us tell you why you will love it here…

So why Mayflower? As well as being a great place to work, it’s a successful, market-leading company with a friendly and supportive atmosphere. We have great hours, a good salary and a fabulous list of benefits that continues to grow.

Love helping customers? Computer literate? Reliable? Looking for a stable career in an established, successful company? You’re just the kind of person we’re looking for 

Role Overview:

To efficiently and effectively own and handle all customer interactions, investigating and solving customer enquiries through to resolution. Providing a first-class service to internal and external customers ensuring that we delight our customers and leave a positive outcome that encourages high customer satisfaction.

Your role as a Customer Service Advisor at Mayflower:

To be a strong contributor to the overall success of the business. Ensure that all you deliver has the customer at the heart of any interactions. Always remain patient and attentive, communicating clearly and positively. To ensure all customers are dealt with professionally and in a timely manner and the customer is kept always updated with the progress of their enquiry providing solutions and outcomes that ensure customer satisfaction. Setting up customer contracts on the system with correct pricing. Support Account Managers with customer queries. Ensure that overall performance of self/team and the business are met by driving for excellence whilst exceeding productivity and quality targets. A strong continuous improvement approach always searching for ongoing improvement in products, service and processes to improve customer service. Focus on the root cause of problems to identify ways of solving them effectively and preventing further problems occurring. IT Literate

In return for your commitment and expertise at Mayflower:

A good basic salary No weekend or evening working – great hours Monday to Friday (40 hours a week) You’ll work in our Mayflower Operations Centre with excellent opportunities to develop your career here. Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training. 23 days holiday plus bank holidays. Buy / Sell holiday scheme after completing a successful probationary period. Amazing employee discounts with major supermarkets and retailers with phsPerks.com Free Parking onsite so no parking costs Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

So, if you have  excellent experience on a contact centre or helping customers on the phone while updating details on a computer , we want to speak with you  Apply  now.

  • Service Advisor

    2 weeks ago

    London, United Kingdom HDR Advisor Full time €14

    We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team.. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients’ standards as well as our own.. In this role, you will be working in a team environment within the community speaking face to face with Council &...

  • Customer Service Advisor

    54 minutes ago

    London, United Kingdom Service Care Solutions Full time

    Job title: Customer Service Advisor Location: London (Hammersmith) Contract Type: Temp Salary: £21.48 umbrella p/hOur client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. The successful candidate will be responsible for providing exceptional customer service to clients and...

  • Customer Service Assistant

    3 weeks ago

    London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Customer Service Assistant

    2 weeks ago

    London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Customer Service Assistant

    1 week ago

    London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Service Care Full time

    **Job Title**: Customer Service Advisor **Location**: London, Hackney E8 **Contract Type**: Ongoing temporary **Weekly Hours**: 35 Hours per week **Start Date**: ASAP Our client is looking for an experienced Customer Service Officer to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt...

  • Customer Service Advisor

    3 weeks ago

    London, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. **Duties**: - Communicate with clients in person to address inquiries, resolve issues, and...

  • Customer Service Advisor

    20 hours ago

    London, United Kingdom Holt Recruitment Ltd Full time

    Bodyshop Advisor / Customer Service Advisor:Up to £39,000 per annumPermanent RoleI am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the Hanwell area.Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:You will be...

  • Advisor services

    2 weeks ago

    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    2 weeks ago

    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    2 weeks ago

    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Advisor services

    1 week ago

    London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000

    Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...

  • Customer Service Advisor

    4 days ago

    London, United Kingdom NFP People Limited Full time

    Customer Service Advisor We are looking for an experienced Customer Service Advisor to join a team at an organisation making a real difference to women's lives. Position: Customer Service Advisor Location: Wood Lane, London / Hybrid Hours: 1 full time 35 hours per week, x 1 part-time variable Contract: Permanent **Salary**: £26,425 per annum About...

  • Customer Services Advisor

    1 month ago

    London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a customer service officer Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude....

  • Customer Service Advisor

    3 weeks ago

    London, United Kingdom Recorra Limited Full time

    Job Title: Helpdesk Advisor Job Type: Full Time, Permanent 5 hours over 5 days per week including Saturdays. Recorra is a leading circular economy company, providing services for recycling, data destruction and office supplies in London and the South East. We are born environmentalists, formed by Friends of the Earth in 1988 and now operating as an...

  • Customer Service Advisor

    9 hours ago

    London, United Kingdom Black & White Full time

    197 - London - Permanent - £29,000 - £31,000 Ever wanted to work for a business that puts its people first when it comes to their development? Our rapidly growing client is looking to bring in an experienced Customer Service Advisor to take on a highly rewarding role speaking with existing customers. If the above sounds like you read on! If you are not,...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom Residential Management Group Full time

    Customer Service Advisor - Full Time Permanent - 37.5 hours **Salary**: £23,382.71 Monday - Friday 9am to 5.30pm Location: Westminster, London, SW1P 1AF (This role is fully office based) RMG are an industry leader within the Property Management sector and we are now looking for enthusiastic Customer Service Advisors to join our customer service team in...

  • Customer Service Advisor

    2 days ago

    London, United Kingdom Residential Management Group Full time

    Customer Service Advisor - Full Time Permanent - 37.5 hours **Salary**: £23,000 Monday - Friday 9am to 5.30pm Location: Westminster, London, SW1P 1AF (This role is fully office based) RMG are an industry leader within the Property Management sector and we are now looking for enthusiastic Customer Service Advisors to join our customer service team in the...

  • Customer Service Advisor

    1 month ago

    London, United Kingdom Netbox Recruitment Full time

    Customer Service Advisor **Salary**: £22,000-£25,000 Location Orpington Hours: Monday - Thursday 8:45am-5:30pm Friday 8:45am - 5pm My exclusive client based in Orpington is looking to recruit a Customer Service Advisor into their Customer Success Team. You will be joining a well-developed company where retention is so high people haven't left for over...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom Netbox Recruitment Full time

    Customer Service Advisor **Salary**: £22,000-£25,000 Location Orpington Hours: Monday - Thursday 8:45am-5:30pm Friday 8:45am - 5pm My exclusive client based in Orpington is looking to recruit a Customer Service Advisor into their Customer Success Team. You will be joining a well-developed company where retention is so high people haven't left for over...