Business Support Services Team Member

2 weeks ago

Wallingford, United Kingdom Healthcare Research Worldwide Full time

Do you take pride in making a difference? Do you want to be part of a global central services team who support our broader market research, field and operations teams - The Cog of the company?

HRW researchers, deliver scientifically-grounded, powerful insights to our pharmaceutical and healthcare clients?

If this sounds Interesting and you want your progression, growth and reward to be a priority, this could be your next role.

HR....W ho?,

We are the market research partner of choice for healthcare, pharma and biotech businesses seeking competitive edge, through scientifically grounded methodologies and perceptive insight.

With offices in the US and UK, we think we are a great group of people to work with, with a hugely inclusive culture and genuine desire to have fun whilst we get things done and put people first in all our investment and development plans. .

As a member of the central support services team, the central coordinator will provide a professional, efficient and proactive administrative service for HRW's global business needs. You will take responsibility for ensuring that the business administrative aspects of HRWs operational workflows and processes are efficient and executed in a timely manner. Supporting our costings & revenue workstream alongside our research project teams, this role is very varied and considered a vital cog in the seamless system.

Your key responsibilities will include but not be limited to:

  • Booking Adhoc freelancers, negotiating rates and setting up statement of works.
  • Ensuring invoices, purchase orders and relevant training are in place and processed as per freelancer set ups
  • Booking conferences and assisting marketing teams where applicable
  • Manage annual subscriptions, monitoring central info inboxes and maintaining company repositories.
  • Providing admin support to project teams including set up of key mtgs, creating project folders and supporting with client meetings
  • Supporting with resource booking requests and management throughout projects
  • Reconciliations, tracking, monitoring and recording project finances
  • Supporting pre- project costings at pre-bid stage

It is vital that you can respond to a variety of requests quickly and efficiently with strong planning and organisational skills to prioritise tasks effectively.

Requirements

We are looking for an exceptional individual who is passionate about delivering excellence and will strive to continuously improve their skill-set. You will be fully supported as your experience grows and progression through professional qualifications can be offered through a Business and Administration apprenticeship programme.

On joining, you will have a structured induction programme and training plan which you will review with your line manager on a regular basis. your six months to success onboarding programme will be bespoke to your needs with progression available at your pace.

This role is Hybrid and successful candidate will be required to be in office for a minimum of two days per week. Working hours are typically 09:00- 17:30 Mon to Fri, whilst there is flexibility and part time hours may be considered, the central team support our global business so will need to ensure cover for our US teams remains available across the UK working day.

Benefits

Teams who play together, stay together, and in addition to our regular company days, and our many diverse social activities, we also recognise the importance of wellbeing and perks such as:

  • 4pm finishes on a Friday
  • Flexible working hours hybrid working (2 days in office required)
  • Competitive holiday/vacation allowance
  • Mentoring scheme
  • You days for meaningful life events
  • It's your birthday - have the day off
  • Medical cash back plans
  • Wellbeing initiatives including in office treatments, meeting free days, protecting time for yourself and across office challenges to name a few

We are looking for people who are passionate about their interests and their strengths, care about the work they do and the people they work with and who want to play an active part in HRW’s progression. If you are also:

  • Inquisitive, curious and analytical
  • Thoughtful, flexible and committed to excellence
  • Highly organised
  • Excellent at collaboration and team working
  • A great communicator
  • Highly attentive to detail

then you’ve come to the right place and we would love to hear from you

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