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Patient Navigator
3 months ago
Bracknell Urgent Care Centre , part of OneMedical Group, is looking for a Patient Navigator to join a thriving and dynamic team and help to facilitate the journey of all our registered and unregistered patients.
The Patient Navigator/Receptionist will form part of our front of house team to provide patient focused telephone and administration services that assist and direct patients in accessing the appropriate service or healthcare professionals. They will facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.
The ideal candidate will have exceptional communication skills, experience of using IT systems and work well under pressure. Working as part of a team who really care about putting our patients first will be a huge motivator . Experience as a Patient Navigator/Receptionist is desirable though not essential.
We offer unsociable hours pay for the hours worked after 6pm on week days (Monday to Friday) and all-day Saturday and Sunday – 30% extra
This is a part-time job. The service is opened from 8am - 8:30 pm. The shifts we need cover for are Wednesdays, Saturdays and Sundays. Shifts can be agreed during interview.
Clinical systems: We use SystmOne.
Location: Brants Bridge, Bracknell RG12 9RT
What we offer (benefits)
NHS Pension with 20.6% Employer Contribution 33 days annual leave (including Bank Holidays) (pro-rata, if part-time) Extra days leave for work anniversary each year Enhanced Maternity, Maternity Support (Paternity), Adoption pay Unsociable hours pay for hours worked after 6pm Monday to Friday and all-day Saturday and Sunday – 30% extra Learning and Development time (5% of weekly hours) Family friendly employment policies Special and Significant Event Leave Participation in OMG’s refer a friend scheme 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured Eye care scheme – free eye test plus a contribution towards glasses Cycle to work scheme Personal and professional development