Cocktail Waiter/Waitress

3 weeks ago

London Borough of Richmond upon Thames, United Kingdom Richmond Hill Hotel Full time

We are looking for an exceptional Cocktail Waiter/Waitress to come and join us at Richmond Hill Hotel. 

Located in the heart of London’s greenest borough, we are an independently owned Georgian hotel, just a stone through from the royal park. This is London’s gateway to nature. 

Our team are the heart and soul of everything we do at the hotel, and their hard work and dedication have earned us recognition from prestigious organizations such as The Sunday Times and The Caterer for being one of the leading employers in the industry. 

The award-winning culture at the hotel is progressive, independent, and free-spirited - it’s just the fabric of the buildings that’s historic, not our approach to business. From our paint to our people, we are a refreshing break from the cookie-cutter hotel chain experience, and we encourage everyone to bring their authentic, best selves to work every day. It doesn’t take lavishness or luxury to make someone feel special. Instead, we believe it takes genuine care, thoughtfulness and a team empowered to be creative with their service. These are the qualities that keep our guests coming back time and again. 

What’s in it for you… 

  • You’ll enjoy a competitive annual salary of £24,954.68, plus a monthly service charge averaging £450.00
  • access to hundreds of online perks & discounts 
  • free health cashback plan for you and your family 
  • extra day’s holiday for every year you work for us (up to 5 additional days) 
  • salary sacrifice schemes to help you buy a bike, laptop, or gym membership
  • free use of our onsite gym
  • bespoke career development through internal and external training schemes 
  • free meals on duty 
  • refer a friend scheme, with up to £500 incentive
  • Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments
  • free parking on site 
  • flexible working patterns, as well as much more… 
We expect our Bar waiter/waitress to provide engaging and charismatic service to all our customers. To join our team, you must be passionate about continually developing your food, wine and cocktail knowledge since we are always striving to improve the excellent service we deliver to our customers.

What will I be responsible for?

We expect our Cocktail waiter/waitress to provide engaging and charismatic service to all our customers in the Bar areas. To join our team, you must be passionate about continually developing your food, wine and cocktail knowledge since we are always striving to improve the excellent service we deliver to our customers.  As a Cocktail waiter/waitress at '144 on the Hill' restaurant and bar you’ll have a lot on your plate with the following:

• Constantly striving to deliver an outstanding guest experience
• Offering recommendations to your guests, going above and beyond to make everyone's day – a (large) cup of coffee for Jade, as you noticed her new-born baby is grouchy? No problem
• Being personable and engaging with our guests in a service style that is relaxed yet professional
• Developing relationships with all our guests
• Striving to become an integral member of a committed team, ensuring each member takes pride in their work and communicates with one another.

You’ll already be an experienced waiter/waitress or an individual seeking an opportunity within the hospitality industry. Most importantly you’ll be energetic, enthusiastic and you’ll have a keen desire to learn about your hotel and how you can utilise its facilities to deliver an outstanding service.

What we’re looking for… 
  • A hunger for hospitality and going the extra mile. 
  • Someone that is willing to bring their best, authentic self to work. Rather than reading from a script or putting on a persona, our approach is all about bringing the very best version of ourselves to work every day. 
  • A creative approach to your role – we believe that a game changing idea can come from anyone, anytime. 
  • Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality. 
If this sounds like a role you could get excited about, we would love to hear from you
Please note that all applicants must be eligible to live and work in the UK.  

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