Legal PA

5 months ago

Cardiff, United Kingdom Eversheds Sutherland Full time
Summary

We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We’re full‑service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.

What to expect

For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast-moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next, will ensure you thrive too.

Our team

As one of the largest full service global law practices, our support team play a fundamental role in delivering a professional client service for both our UK and international offices. Adding value and supporting our stakeholders is the key to the success of our teams. If you thrive on being challenged and enjoy working in a highly motivated team, have a can-do approach with good communication skills, we look forward to meeting you.

We believe people develop through learning and are transforming our approach to learning and performance through our feedback and development culture and an innovative approach to professional development for all of our people. This underpins our high performance culture so that our people feel managed, supported and developed continuously and as part of their everyday work. Our comprehensive learning programmes are delivered globally using a blended learning approach, which combines technical and business skills as well as talent development.

Key Responsibilities

Client focussed with regular meetings with stakeholders to discuss actions, priorities, expectations and future planningComprehensive and proactive diary and travel management, anticipating future demands and actions required, using knowledge and initiative to resolve conflictsOrganising and planning meetings, to include coordinating agendas and papers for internal and external meetings, booking travel and arranging for necessary equipment and refreshments using technology and resources available for both physical and virtual meetingsManaging workflow, delegating and owning transactional activity ensuring a successful conclusionActing as liaison point for clients and colleaguesDealing with and screening calls, delivering a positive client experienceAssisting with client queries during stakeholder absences/mailbox management and actioning as necessaryDraft replies to incoming internal and external correspondenceBe a champion for process changesPaper and electronic filingPrepare and submitting expensesUtilise CRM as a key business tool, including managing, updating, reporting and researchFlexible approach, adopting a blended work pattern approach in hours and location, to accommodate stakeholder and client needsProviding comprehensive financial administrative support to stakeholders; ensuring compliance with legal, firm wide and practice group specific policies and proceduresManaging the end to end file management processPitch/PowerPoint creation for stakeholder group liaising with the marketing/pitch team as needed

Role and key responsibilities

The role of Legal PA is to work as part of our Practice Group Support team to provide professional and proactive support to an allocated group of stakeholders, operating with a high level of confidence. Effective communication and influencing skills are vital together with an assertive, proactive and forward thinking approach. Taking ownership of tasks through to completion and going above and beyond to fulfil business needs.

Our Legal PAs are responsible for a wide and varied range of tasks to support our business. We empower our people to stretch their skills and encourage ongoing personal and professional development, leading by example to junior team members. To increase motivation and help you succeed, we offer a variety of technical training and soft skills courses and are committed to a culture of continuous feedback.

Skills and experience

We are looking for:

Experience of working within a similar environment providing PA support to senior stakeholdersExcellent communication, organisation and interpersonal skills, with the confidence to liaise with senior stakeholders and demonstrate flexibility and resilienceSeeks to provide an outstanding level of client services at all timesExcellent problem solving skills and using initiative, anticipates what is needed and takes appropriate actionStrong relationship building skills, both internal and externalInfluence, negotiate and manage conflicting demands using initiativeAbility to delegate and own transactional activityStrong team ethic; offer to support where necessaryIntermediate to advanced skills in Microsoft applications including Outlook and TeamsDesire to strive and go the extra mileFlexible and easily able to adapt to changeMarketing/business development, co-ordinate and organise events, creating interaction working lists, flyers, communicating with attendees on requirements and dealing with the end to end processBuild and maintain collaborative working relationships with all clients and colleagues, building trust and strong networksDemonstrate client service excellence by being responsive to all requests, effectively utilising all communication channels available across a blended work patternContinuously seeking opportunities to embrace technologies which improve our ways of working and that drive efficiencies in day to day activitiesAmbassador for self-serve technology, role modelling the use of technology to support day to day tasks as well as aiding team members to embrace new technology-enabled ways of workingChampion and promote the use of Eversheds InHouse with stakeholders, as appropriateSupporting the wider PA team, covering team members during absences or when required

What’s in it for you?

At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.

We’re fair, transparent and equitableWe share in the success of the firm, reward alignment to our values, going above and beyond and your individual performanceWe support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of workingWe support your health and performance through our dental, healthcare and wellness supportWe support everything you are and all you bring through our powerful commitment to diversity and inclusionWe provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programsWe provide experience and opportunity through international and cross-function exposureWe provide an opportunity to give back through our pro bono work and community engagementWe help you plan ahead through retirement planning, insurance and assurance

Diversity and inclusion

At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.

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