Healthcare Assistant

2 months ago

Liverpool, United Kingdom NHS Blood and Transplant Full time

Job summary

NHS Blood and Transplant collects over 7,000 blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. We save lives but we dont work in hospitals. We collect blood from donors in Donor Centres and in our community.As a Healthcare Assistant Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. Youll play a vital role in saving and improving lives daily in an environment where every day is different.Well provide an extensive induction and training programme, including the Skills for Health Care Certificate which is recognised as a foundation to healthcare support throughout the NHS.

Main duties of the job

Your responsibilities will include:-Taking part in training to learn how to insert a needle into a donors arm to achieve a blood donation unit.Looking after our donors throughout their donation journey to ensure they have a positive experience and care.Ensuring all documentation from donors is recorded, keeping accurate records throughout the session.Encouraging donors to return by building relationships and delivering an exceptional customer experience.Ensuring the safe handling and management of blood products, needles and a range of equipment.You will be required to work variable hours and days, including evenings, weekends and bank holidays with appropriate notice of the rota see benefits Information for more detail.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job description

Job responsibilities

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

Person Specification

Qualifications

Essential

Have a good standard of numeracy and literacy Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate

Experience

Essential

Have experience of dealing with the public Have experience of delivering a quality customer service Be willing to learn new technology skills and undergo digital training

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