Directorate PA

2 weeks ago


Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

Job summary

To provide skilled PA support to the Clinical Director, OSM and Matrons across the Directorate.

To support the OSM, Matrons and Clinical Director in the development and maintenance of Directorate projects, policies and processes as well as the implementation of the Directorate's strategy.

Main duties of the job

Gastroenterology, Endoscopy & Hepatology Directorate are looking for a skilled PA/ Administrator to support the Clinical Director, OSM and Matron.

This is a key position within the department and in addition to providing day-to-day admin support the successful candidate will also assist the team with the development and maintenance of Directorate projects, policies and processes and the implementation of the Directorate's strategy.

The successful candidate will need:

To demonstrable experience in a similar position (Team Administrator, Personal Assistant, Senior Administrator, or equivalent roles) Excellent communication skills, both written and verbal The ability to multitask and juggle priorities is essential, this is a busy and varied role To be IT literate Previous experience working for the NHS or in a medical/ clinical setting is highly desirable but not essential

Data and Administration Responsibilities:

Provide PA administrative support to the Directorate management team including coordinating performance/ quality reports, diary management, organising meetings with senior staff members as requested and ensuring relevant papers are available in advance of meetings. Collate and bring together reports and statistics Co-ordinate, support and attend the monthly Directorate meetings Assist with the administration and coordination of recruitment campaigns for the department Ad hoc procurement for the department

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Job description

Job responsibilities

Maintain the Trusts and Directorates complaints policy:Act as the main point of contact and provide coordination for all complaintswithin the Directorate.

Ascertain which CU/area the complaint is regarding and the key people whichneed to investigate and respond and send out accordingly.

Person Specification

EDUCATIONAL

Essential

Degree or equivalent qualification

Desirable

Relevant management qualification Diploma in Management Studies (DMS) qualification (medical terminology) or NVQ3 (or equivalent Evidence of continual professional development IT qualifications ECDL (obtained or working towards)

EXPERIENCE

Essential

NHS experience in an administrative role with excellent knowledge of administrative procedures Excellent understanding of medical terminology Secretarial skills Willingness to develop computer technology skills
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