Customer Service Accounts Advisor

1 week ago


Leigh, United Kingdom xpo Full time

Logistics done differently.

Here at XPO we are looking for enthusiastic Customer Service professionals to join us. Working within a multi national and people focused transport company.

We`re looking for an Customer Service Accounts Advisor to join us based in Leigh. You will join part of our frontline team which is the first point of contact for our customers, providing them with advice, service and tailored solutions.

Pay, benefits and more:

We’re looking to offer a salary of up to £22,500 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

What you’ll do on a typical day:

Work closely with operation team to ensure customer commitments and expectations are met Prioritise where needed, juggling queries, chasing deliveries and resolving issues Keep customers updated with all areas of the business Continuously work on building relations through the business and with the customer

What you need to succeed at XPO:

Be computer literate with the ability to navigate from different screens to different systems Show a positive attitude that is customer and colleague focused Have excellent written and verbal skills that is flexible in your approach Be friendly, confident and empathetic

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