Paralegal - Dispute Resolution

1 month ago

Bath, United Kingdom RWK Goodman Full time

We are currently recruiting for a Paralegal to join our Dispute Resolution team in Bath to provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision.

Duties will include:

Personalised Client Service

Undertake fee earning tasks to assist with running of a caseload or run a low value/pre funded caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client’s instructions Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly Highlight and escalate any issues to qualified lawyers Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Ensure adherence to all affiliations and standards connected to the department (Legal Aid, Land Registry etc.) Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures All administrative duties associated with this role

Sustainable Growth

Support fee earners to prepare for BD & marketing activities Attend RWKG BD events where appropriate Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Begin to build business relationships with 3rd parties under supervision (e.g agents, referrers, experts), responding to enquiries and building a good rapport

Dynamic Culture

Demonstrate proactivity and creativity by seeking and suggesting improvements Develop meaningful relationships based on trust and provide support to your team Have pride in all work that you do and seek the best outcome for your work, your team and the Firm Be open, inclusive and supportive of others in the Firm, both in your team and business wide

Financial & Operational Excellence

Time record all work and work towards a fee earning target set (£20,000 up to £60,000) Work towards personal objectives, recording progress within About Me Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate.

Skills, Attributes and Experience:

Legal qualifications (LLB or CILEx) is desirable  Previous experience within a legal support or administrative role Excellent organisation capability with the ability to effectively prioritise Solid understanding of Microsoft Office suite and other relevant IT platforms Strong written communication skills Demonstrate a good understanding of client relationship management  Ability to undertake basic legal work under supervision and use initiative where required 

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