Café
Supervisor - SeaSpace

From showing a new starter how to master their
first morning rush, to serving up a killer afternoon cortado and cake, through
team building huddles that get everyone fired up, to supporting your manager
with development plans, do you like your café role with team building baked in?

6 REASONS THIS JOB WAS MADE FOR YOU

1. YOU’RE A HAND-HOLDER

When it matters most, you’re there – to help your
team find their feet and show them the skills to make good, great. Coffee,
food, service, events – no matter what’s on the menu you step up to the plate,
bringing your knowhow to every task but also sharing it with those around you.

2. YOU’RE A BRIGHT SPARK

From the knowledge you’ve gained through your time
in hospitality, to your sparky personality and way with customers, you light up
the café floor with energy and positivity from open to long after close. Your
encouragement and ease with people means your team feel supported and clued up
at all times which leads to smooth service and great guest experiences.

3. YOU’RE A MEASURED VOICE

When complications hit, you’re never phased. Happy
to help others through things they find challenging from new equipment to
tricky customers, you’ve got tried and tested techniques for problem solving
and keep your cool even when last minute changes ruffle others.

4.YOU LOVE A SPREADSHEET

Organised is the way your roll.
Whether reworking rotas or taking stock, drafting to-do lists or planning
events, a task planned is a task halved in your eyes. Working closely with the
café manager you make the busy days that shape café life easier and your team
love you for it.

 5. THE BEST IS WHERE IT’S AT

Your
standards are sky high and you’re not afraid to show it. Clean, smart,
efficient – if the team you’re supervising is on track you’re a happy camper.
And if they’re not, you get them where they need to be sharpish (and
supportively, of course).

6. YOU WANT TO BE PART OF A COMMUNITY 

Not
just a job, but a chance to be part of a community — individuals who have each
other's back. Eager to step up, keen to make every interaction the best it can
be, SeaSpace’s shared spirit is made by its people. Are you one of them?

You’ll get a competitive salary, discounts and perks, and of course, work in an
ocean-side spot with one jaw-dropping view. 

What you’ll do on the daily…

·        
Assist
with all beverage ordering and deliveries.

·        
Supervise in a relaxed but professional way.

·        
Handle visitor’s complaints, requests, and
enquiries in a professional manner.

·        
Deputise in the absence of the manager, to
ensure the continued smooth running of the cafe.

What you’ll bring to the table…

• 
  
• A minimum of 1
  year in a supervisory position within a similar F&B business.
  
• A good knowledge
  of customer care/complaint handling.
  
• Sound product
  knowledge of food and drink.
• Excellent decision
  making skills.
  
• Customer service
  focused approach.
  
• Able to remain calm
  under extreme pressure.
  
• Responsible
  attitude
  
• Excellent
  attention to detail
  
• Ability to work on
  own initiative