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Senior Associate

3 months ago


Bristol, United Kingdom DAS Full time

About The Role

These are exciting times at DAS Law (part of ARAG UK), where we are going through a period of sustained growth across our litigation teams. This is a great time to join the hard-working and friendly Volume Litigation unit at DAS Law (part of ARAG UK), who are now seeking a Senior Associate (People & Performance) within the Volume Landlord & Tenant team, who will hold responsibility for the line management of a team of fee-earners, ensuring that our customers receive the highest standard of service and the efficient management of caseloads.

In addition, the role will entail:

Delivering on financial targets as set by the Head of Department; Leading and performance managing the team to comply with SLA’s and KPIs, as well as undertaking and documenting monthly 121s and team meetings in line with the firm’s Supervision Policy; Reviewing existing processes and, where appropriate, make recommendations for improvement; Holding responsibility for investigating and responding to complaints Utilising management information and work closely with other members of the management team to achieve the departmental objectives;

Why us?

We have a unique and compelling business model which sets us apart from other mid- sized firms.

The insurance arm of our business underwrites legal expenses insurance and has millions of customers across the UK. When customers face a legal problem, whether a contract, property, employment or personal injury dispute, their legal cover gives them access to a panel of skilled lawyers to help resolve those disputes. DAS Law (part of ARAG UK) sits at the heart of that panel, and therefore benefits from a steady influx of cases every year from the insurance group. 

Only a stone’s throw from Bristol Temple Meads station, we have newly refurbished and modern city centre offices. Our staff are at the heart of everything we do, and we support flexible working options, and are happy to discuss part-time hours for these opportunities.

In addition to a steady supply of high-quality litigation from the Insurance part of the business, we offer a highly competitive benefits package including a generous pension, group income and legal protection and a host of products aimed at wellbeing.

About You

The ideal candidate will have previous experience of managing and developing junior employees, with the ability to drive change through innovative thinking and commercial awareness. It is key that you have excellent communication skills, with a passion to support and motivate your team as well as build relationships with key stakeholders and business partners. Ideally you will have experience working within a target-led environment, and the ability to use MS Excel to analyse relevant MI (Management Information). It is essential that you are customer focussed in your approach, and strive to provide a quality and efficient service to help ensure good customer outcomes.

We encourage our people to work flexibly and achieve a work-life balance that works for them. In return for your commitment we will offer you generous remuneration and a benefits package to include:

- 26 days holiday with the option to buy up to a further 5 days

- Private Medical Insurance

- Company pension scheme with the option to increase contributions

- Group Income Protection for all employees

- Group Legal Protection for all employees

- A choice of either European Motor Assistance or Home Emergency Assistance

- Salary sacrifice benefits including Cycle scheme - Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK

- The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above