Hospitality Assistant

2 months ago

High Wycombe, United Kingdom Holroyd Howe Full time
Company Description

35 hours per week, term time, 5 out of 7 days per week

£12.56 per hour

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to bespoke requirements of each school.

We serve more than just a meal in our kitchens, so are you the exceptional Hospitality Assistant we’re looking for to...

  • Play an integral role in the successful delivery of events across the site
  • To work with the Senior Managers, Kitchen and Events Operations team to plan, organize and deliver a successful operation of our events
  • Ensure all events run as per the schedules laid out
  • Build positive working relationships & communication methods with key departments

If you are looking for an employer that will invest in you and develop your career further, then look no further and apply



Job Description

Holroyd Howe's Hospitality Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Key Responsibilities:

  • Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
  • Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
  • Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
  • To be able to work without supervision and take initiative over duties and tasks without being directed.
  • To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
  • To work on licenced bars serving alcoholic beverages
  • To be able to use coffee machines
  • Assist with the ordering and deliveries as required
  • Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
  • Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
  • Ensuring hospitality rooms are left clean and tidy


Qualifications

 

  • Excellent communication skills, internally and externally.
  • Supportive team player.
  • Ability to work under pressure.
  • Takes the initiative
  • To provide excellent customer service.
  • The ability to work autonomously or within in a team.
  • Being able to adapt to different working conditions
  • Always having a positive attitude
  • To be able to solve any customer service-related problem.
  • Flexible with a can-do attitude, customer focused
  • Fun and enthusiastic
  • Have excellent organization skills
  • Demonstrate great attention to detail
  • Be a team player, and enjoy succeeding as a team
  • Possess great customer service skills
  • Have a flexible approach to work


Additional Information

There are many advantages to working for us and we provide our employees with bespoke benefits which include:

  • Free meals whilst at work
  • Career development opportunities
  • HIT Apprenticeships for all experience levels
  • Reward & recognition schemes
  • People awards to celebrate our employees
  • Work/life balance
  • Employee Benefits Platform
  • Employee Assistance Program
  • Recommend a friend scheme
  • Company sick pay scheme
  • Prestigious working environments
  • Team events scheduled throughout the year
  • 28 Holiday days inclusive of bank holidays
  • Pension scheme
  • Competitive salary

We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.

IND3



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