Maintenance Handler Administrator

We Do What We Say and We Care
That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done and who appreciate their role in helping others to be successful.

Are You a Phone-Friendly Problem Solver?

Do you love talking on the phone and making a real difference in a team? We’re looking for someone like you to join our office-based administration team. Your organisational skills and friendly, professional communication will help keep everything running smoothly

The Role

Every day brings new challenges and opportunities to shine. Your key responsibilities will include:

• Answering calls and logging vehicle breakdowns.
• Resolving queries by liaising with internal and external stakeholders.
• Sending follow-up documentation and keeping systems updated.
• Supporting colleagues to ensure deadlines are met.
• Following recognised administrative processes to maintain consistency across teams.

We’d love to hear from you if…

You enjoy variety in your day and thrive in a fast-paced environment. To excel in this role, you’ll need previous administration experience to hit the ground running, strong working knowledge of MS Office (particularly Excel and Outlook), and excellent communication skills both over the phone and in writing. A proactive approach to problem-solving and supporting others to meet priorities is essential.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

What Next

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back) If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do

Benefits

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.