Sam's Clubhouse Assistant Manager

1 month ago


Sutton Coldfield, United Kingdom The Belfry Hotel & Resort Full time

The Belfry Hotel & Resort is an
award-winning hotel, home to 300+ luxurious bedrooms and suites, several
restaurants and bars, events and meetings spaces, a leisure club and spa. Our
three golf courses, including The Brabazon, are recognised as world-class, and
home to this year’s Betfred British Masters. Whether you're drawn to our iconic
golf courses, the serenity of the spa, the excitement of guest services, or our
behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting
chapter in the history of The Belfry. A major expansion and renovation project has
begun at our resort, due for completion in Autumn 2025. With a substantial
investment in excess of £80 million, we are enriching our resort including the
addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art
leisure club, and much more.

We believe in taking care of our team just as much as
we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best
Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our
journey as we unveil a new and unparalleled resort.  

 

The Food and Beverage Department at the Belfry has four main outlets.
The Ryder Grill Restaurant boasts 2 AA rosettes and offers a unique dining
experience with its live theatre kitchen, serving up to 700 meals daily. Sam's
Clubhouse caters to sports enthusiasts with a variety of dishes, accommodating
up to 250 guests and serving 500 covers per day, including an outdoor patio
during summer. Rocca's restaurant provides a family-friendly atmosphere with
Afternoon Teas and Mediterranean cuisine. The Brabazon Bar is a versatile
meeting place offering light dishes, Afternoon Tea, and cocktails crafted by
skilled mixologists throughout the day.

 

About the role

 

As Sam’s Clubhouse Assistant Manager,
you will work alongside the Head of Department to lead and organise your team
to deliver excellent operational standards and maximise revenue in the department.
You will be involved in business planning, budgeting, and accurate forecasting,
whilst coaching and developing a high-performing and engaged team.

You will also be responsible for:

·       
Coaching,
developing, and acting as a role model to your junior management team

·       
Reviewing
weekly business to address successes and opportunities for improvement with
revenue, guest measures, and payroll

·       
Managing
compliance and stock control to agreed targets

·       
Identifying
opportunities to drive profit, create value for guests, and encourage
innovation

·       
Ensuring
that your team are informed, motivated, engaged, and developed, to deliver
operational excellence

 

About you


The ideal candidate will have a proven
food and beverage management background in a 4-star hotel environment and
experience with high volume.

You will also have:

·       
Outstanding
leadership skills that inspire and motivates others to deliver exceptional
results

·       
Absolute
commitment to guest expectations & their experience

·       
Personal
integrity to develop trust within the team 

 

Belfry
Benefits

Learning
& Development

 

We
inspire and develop our team through on-the-job coaching & mentoring,
in-house training and provide access to our online learning platform, The
Belfry Campus. We offer apprenticeships in a host of subjects delivering
nationally recognised qualifications to help advance careers, and our LEAD
development programme empowers and inspires our teams to grow from Team Member
through to Executive roles. We aim to promote internally where possible,
nurture ambition and ensure all our team looking to progress have development
plans in place, to support you to achieve your potential.

 

Wellness

 

We
prioritise your wellbeing with discounted gym memberships and wellness
programmes for personal growth. Partnering with The Burnt Chef Project, we
offer mental health support and access to funded counselling. Our healthcare
schemes include life assurance, 24-hour GP services, and health cash-plans,
while our Menopause Support programme provides tailored assistance. With
Wagestream access, you can easily track earnings, manage savings, and access
wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports
sustainable travel for environmental and team wellbeing.


Showing our
appreciation

 

We
appreciate our team with our annual Belfry Awards, long service recognition,
and extra holidays for loyalty and team events. Enjoy discounts at our resort's
restaurants, bars, spa, and golf, for you and your friends & family. Access
to Perkbox provides discounts & vouchers for everyday use plus on the spot
rewards for your hard work. We provide free parking, a subsidised taxi service,
and complimentary meals during shifts.

 

Making a
difference

 

We are
committed to sustainability and are proud of our Silver Award from Green
Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands,
prioritises giving back to our local community and protecting wildlife. We
integrate ESG into everything we do, from charity initiatives, raising over
£20,000 last year, to golf course maintenance. We track charitable work at
personal, departmental, and resort-wide levels to showcase our community
contributions.

 

Our Values

 

Working
here is more than ‘just a job’: we are a community that values each
individual’s contribution and growth, whilst supporting each other’s success -
regardless of department or role. Our Belfry Beliefs – Make a Difference, Own
Our Actions, Better Together, and Deliver Every Day – aren't just words;
they're the foundation of our culture and the essence of who we are.

 

If you're
seeking a place where you can contribute, grow, and have a lasting impact –
then the Belfry Hotel & Resort is the place for you.

 



 





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