Area Support Analyst

5 days ago

Manchester, United Kingdom Network Rail Full time

Brief Description

About Shared Services Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance and helpdesk support What will you be doing? The Payments Team make payments to suppliers, employees and local authorities as well as our neighbours who live alongside the railway (for example landowners) or passengers who use our managed stations. More about the role: As an Area Support Analyst, you will play a key role in ensuring payments are made in line with statutory, regulatory, contractual and policy requirements. You’ll be responsible for driving shared service activities, enhancing, identifying and eliminating defects in processes, control adherence and maintaining functional best practices while working in an efficient, customer focused environment, helping us deliver excellence and contribute to the future of Network RailWe’re looking for a dedicated individual to join our team at Network Rail in a fast-paced environment where precision and attention to detail are essential. The role involves managing multiple tasks simultaneously and requires a sharp focus on accuracy. With £12bn transmitted annually, the stakes are high, so we need someone who takes pride in getting it right every time. The position demands a strong ability to juggle responsibilities and deliver consistently under pressure..

About the role (External)

Main Responsibilities  •Supporting the various payment activities of the team in a target driven environment in order to meet defined KPIs and SLAs •Acting as the team’s subject matter expert in relation to payment escalations or finding solutions to process non-standard or complex payment requests and queries•Supervising and authorising the work of the team by checking transactions which have been processed in multiple payment systems•Ensuring Network Rail policies and procedures are being followed to mitigate fraud and maintain good financial control•Working collaboratively with internal teams to ensure compliance to HMRC / tax regulations and helping to share knowledge and understanding•Acting as a second line support contact for query management, aiding the helpdesks in answering more complex queries•Building knowledge and understanding within the team of the processes undertaken and ensuring each one is documented then kept updated in line with current practice•Challenging current processes to help reduce waste and supporting root cause analysis to help reduce errors to drive continuous improvement The Ideal Candidate •Demonstrable experience of managing improvement projects and processing high volume activity•Exceptional customer focus/engagement/stakeholder management skills •Proven influencing, networking and stakeholder management skills at senior management level. •Experience managing, leading and motivating large multi-disciplined teams•Proven analytical skills•Experience of delivering continuous improvement programmes•Demonstrable experience in leading service, process and system improvements. •Experience working at a similar level within a multi-faceted organisation•Excellent communication skills Ideally but essential you will have: •Full or Part membership of the relevant professional body•Occupational knowledge of subject areas particularly the Construction Industry Tax scheme•Educated to degree level or equivalent•ORACLE eBusiness Suite or Horizon experience

  • Relief Support Worker

    2 weeks ago

    Manchester, United Kingdom Creative Support Full time

    At Creative Support, we pride ourselves on delivering high-quality, person-centred care to individuals with diverse support needs. Our team of experienced professionals provides tailored support to enable service users to live inclusive lives within their local communities.We are seeking a dedicated Relief Support Worker to join our team. As a Relief Support...

  • Aggregator Support Analyst

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    This role is for Atlanta Group, Part of the Markerstudy Group location - Stoke or Manchester  Purpose of role: The role of Aggregator Support Analyst is to support and assist in the day-to-day success of the company strategy across the Aggregators. As a Aggregator Support Analyst you  will be responsible for aggregator change, the on...

  • Application Support Analyst

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Application Support Analyst – Manchester | Hybrid Working | Software Support We are seeking a proactive Application Support Analyst to join a dynamic technical services team, based in the City centre of  Manchester, who are offering with hybrid working flexibility. In this Software support role, you'll deliver high-quality software and...

  • Application Support Analyst

    2 months ago

    Manchester, United Kingdom Erin Associates Full time

    Application Support Analyst – Manchester - Hybrid workingApplication support, deployment, configuration, SQL, Software Support, Manchester, North West  This advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team, and motivate those around them. They are based in Manchester...

  • Application Support Analyst

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Application Support Analyst – Manchester - Hybrid working Application support, deployment, configuration, SQL, Software Support, Manchester, North West    This advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team, and motivate those around them. They are...

  • Application Support Analyst

    2 weeks ago

    Manchester, United Kingdom Erin Associates Full time

    Application Support Analyst – Manchester | Hybrid Working | Software SupportWe are seeking a proactive Application Support Analyst to join a dynamic technical services team, based in the City centre of  Manchester, who are offering with hybrid working flexibility. In this Software support role, you'll deliver high-quality software and application support...

  • Aggregator Support Analyst

    7 days ago

    Manchester, United Kingdom Vermelo RPO Full time

    This role is for Atlanta Group, Part of the Markerstudy Grouplocation - Stoke or Manchester Purpose of role:The role of Aggregator Support Analyst is to support and assist in the day-to-day success of the company strategy across the Aggregators. As a Aggregator Support Analyst you  will be responsible for aggregator change, the on boarding of new brands...

  • Credit Coordinator and Collector

    2 weeks ago

    Manchester, United Kingdom Area Support Office, Manchester Full time

    We are seeking a highly motivated and detail-oriented individual to fill the role of Credit Coordinator and Collector. This unique position is critical in providing administrative support to our collective credit and collections objectives, ensuring efficient operations and effective credit management processes are followed and improved.Based within our Area...

  • Credit Coordinator and Collector

    3 weeks ago

    Manchester, United Kingdom Area Support Office, Manchester Full time

    We are seeking a highly motivated and detail-oriented individual to fill the role of Credit Coordinator and Collector. This unique position is critical in providing administrative support to our collective credit and collections objectives, ensuring efficient operations and effective credit management processes are followed and improved.Based within our Area...

  • Credit Coordinator Specialist

    3 weeks ago

    Manchester, United Kingdom Area Support Office, Manchester Full time

    We are seeking a highly motivated and detail-oriented individual to fill the role of Credit Coordinator & Collector. This unique position is critical in providing administrative support to our collective credit and collections objectives, ensuring efficient operations and effective credit management processes are followed and improved.Based within our Area...

  • Financial Analyst

    4 weeks ago

    Manchester, United Kingdom Biffa Waste Services Limited Full time

    {"title": "Financial Analyst", "content": "Job SummaryWe are seeking a highly skilled Financial Analyst to join our team at Biffa Waste Services Limited. As a Financial Analyst, you will play a key role in assisting with accounting, budgeting, and management reporting within our finance team.Key ResponsibilitiesAssist in the preparation of month-end accounts...

  • Financial Analyst

    4 weeks ago

    Manchester, United Kingdom Biffa Waste Services Limited Full time

    {"title": "Financial Analyst", "content": "Job SummaryWe are seeking a highly skilled Financial Analyst to join our team at Biffa Waste Services Limited. As a Financial Analyst, you will play a key role in assisting with accounting, budgeting, and management reporting within our finance team.Key ResponsibilitiesAssist in the preparation of month-end accounts...

  • Aggregator Support Analyst

    3 weeks ago

    Manchester, United Kingdom Vermelo RPO Full time

    This role is for Atlanta Group, Part of the Markerstudy Group location - Stoke or Manchester Purpose of role: The role of Aggregator Support Analyst is to support and assist in the day-to-day success of the company strategy across the Aggregators. As a Aggregator Support Analyst you will be responsible for aggregator change, the on boarding of new brands...

  • Airport Sector Lead

    2 weeks ago

    Manchester, United Kingdom Area Support Office, Manchester Full time

     Key Responsibilities  As a key member of the Area Support Office, Manchester, you will oversee the RFP and enquiry process for airline and crew sector accounts. Your primary focus will be on ensuring seamless communication between clients and hotels, while driving exceptional standards and results.Main Responsibilities: RFP & Enquiry Management: Oversee...

  • Global Lead Executive

    2 weeks ago

    Manchester, United Kingdom Area Support Office, Manchester Full time

    As a key member of the Area Support Office, Manchester team, we are seeking a highly skilled Global Lead Executive to take on a pivotal role in our RFP and enquiry process for key accounts in the airline and crew sectors.Key Responsibilities: RFP & Enquiry Management: Oversee the entire RFP process for designated airline and crew sector accounts, ensuring...

  • Financial Analyst

    4 weeks ago

    Manchester, United Kingdom Biffa Waste Services Full time

    Financial Analyst RoleWe are seeking a highly skilled Financial Analyst to join our team at Biffa Waste Services. As a Financial Analyst, you will play a crucial role in assisting with accounting, budgeting, and management reporting within our finance team.Key ResponsibilitiesAssist in the preparation of month-end accounts to meet reporting deadlines.Perform...

  • Financial Analyst

    4 weeks ago

    Manchester, United Kingdom Biffa Waste Services Full time

    Financial Analyst RoleWe are seeking a highly skilled Financial Analyst to join our team at Biffa Waste Services. As a Financial Analyst, you will play a crucial role in assisting with accounting, budgeting, and management reporting within our finance team.Key ResponsibilitiesAssist in the preparation of month-end accounts to meet reporting deadlines.Perform...

  • Credit Coordinator

    3 weeks ago

    Manchester, United Kingdom Area Support Office, Manchester Full time

    We are seeking a highly motivated and detail-orientedindividual to join our team as a Credit Coordinator & Collector.This unique role is critical in providing administrative support to ourcollective credit and collections objectives ensuring efficient operations andeffective credit management processes are followed and improved.Based within our Area Support...

  • IT Applications Support Analyst

    2 months ago

    Manchester, United Kingdom Nexperia Full time

    Nexperia is one of the world’s leaders in essential semiconductors and aspires to become a $10b turnover business by 2030. This ambition can be achieved through our next generation technologies, ongoing improvement in manufacturing sustainability, state-of-the-art facilities, and most importantly, investing in our people. What our Applications Support...

  • Global Lead Executive

    4 weeks ago

    Manchester, United Kingdom Area Support Office, Manchester Full time

    Unlock Your Potential as a Global Lead ExecutiveAt Area Support Office, Manchester, we're seeking a highly skilled Global Lead Executive to join our team and drive exceptional results in the airline and crew sectors. As a key member of our RFP and enquiry process, you'll play a pivotal role in ensuring seamless communication between our global clients and...