Receptionist (LSR)

Role Responsibility

Responsibilities will include:

Ensuring a seamless and personal guest journey Welcoming guests at reception Acting on all requests that guests might have in a efficient, friendly and timely manner.  Handling external and internal calls in a professional manner Liaising with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests Flexible and adaptable to providing ad hoc services as and when required Always acting according to Rapport and the client’s standards

The Ideal Candidate

The successful candidate will have 1-2 years experience in a receptionist role, will have an outgoing personality with a creative mindset, and is good at building relationships.

have a passion to deliver excellent guest service in everything that they do. preferably have Front of house experience within a luxury hotel environment, premium airlines or a corporate business environment have great interpersonal skills and an outgoing and vibrant personality. have an excellent command of the English language, both in verbal and written communication. be highly organised and have an eye for detail. be able to work well under pressure and have the ability to act pro-actively and intuitively.

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