Phlebotomist

Job summary

:

Working under the directsupervision of the Practice Nurse Manager and strictly in accordance with specificpractice guidelines and protocols, the post-holder will be responsible for performingvenepuncture to obtain blood samples from patients only as the result of adirect referral from a GP or consultant.

Approx. 1 session per week will bededicated to diabetes administration. (Monday pm)

Duties andresponsibilities:

Ensuring that the patient is as comfortable andrelaxed as possible and confirmingtheir agreement to the collection of a blood sample.

Collection of sample(s) of blood in accordancewith training and procedures.

Ensuring samples are stored in appropriatecontainers.

Accurate, legible labelling of all samples toconfirm patient identity.

Checking patient identification againstGP/Consultant request and confirming with the patient.

Recording collection of blood sample in the patientrecord in accordance with the practiceprocedure.

Ensuring that samples are dispatched to theappropriate laboratories in a timely fashion.

Ensuring that anomalies are reported to a seniormember of staff.

Notifying the GP/nurse of any significantpatient issues.

Administration of diabetic recalls

Communication:

The post-holder will recognize theimportance of effective communication within the team and will strive to:

Communicate effectively with patients and carers

Communicate effectively with other team members

Quality:

The post-holder will strive tomaintain quality within the Practice, and will:

Alert other team members to issues of qualityand risk.

Assess own performance and take accountabilityfor own actions, either directly orunder supervision.

Contribute to the effectiveness of the team byreflecting on own and teamactivities andmaking suggestions on ways to improve and enhance the teamsperformance.

Effectively manage own time, workload andresources.

Confidentiality:

In the course of seekingtreatment, patients entrust us with, or allow us to gather, sensitive information inrelation to their health and other matters.

They do so in confidence and havethe right to expect that staff will respecttheir privacy and actappropriately.

In the performance of the dutiesoutlined in this Job Description, the post holdermay have access to confidentialinformation relating to patients and their carers, Practice staff andother healthcare workers. They may also haveaccess to information relating tothe practice as a business organisation. Allsuch information from any sourceis to be regarded as strictly confidential.

Information relating to patients,carers, colleagues, other healthcare workers or the business of the practicemay only be divulged to authorised persons inaccordance with the Practicepolicies and procedures relating to confidentialityand the protection of personal andsensitive data

Personal/ProfessionalDevelopment:

The post-holder will participatein any training programme implemented by thePractice as part of thisemployment, such training to include:

Mandatory training such as basiclife support and fire training

Taking responsibility for owndevelopment, learning and performance anddemonstrating skills andactivities to others who are undertaking similar work.

This job description is not exhaustive and is subject tochange.

Person Specification

Qualifications

Essential

* GCSE Grade A to C in English and Maths * Experience of working as a Phlebotomist for min. 1 year

Desirable

* Experience of patient/customer facing role * NVQ Level 2 in Health and Social Care

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