Clinical Administrator

1 week ago


Crawley, United Kingdom St Catherine’s Hospice Full time

Job summary

Pleaseapply for this vacancy via the St Catherines Hospice Website where you can finda detailed Job Description. This role is Maternity cover until September 2025 (Fixed term contract.)

Pleasecopy and paste the information below into your search engine and this will takeyou directly to this vacancy on our website:

Main duties of the job

The successful candidate will have current experience of working withina challenging administrative environment, with advanced ICT skills, (Outlook,Word and Excel) and excellent communication and organisation skills. You willbe providing high quality, wide ranging administrative support across allclinical service areas including Community, Wellbeing and Advice Line teams.Flexibility is required for this role and the ability to work well within teamsmaintaining a clear understanding of the administrative needs and deliverablesfor each service area.

About us

When you join St Catherines, youll be joining a supportiveteam all working towards a big ambition : to help everyone face death informed,supported and pain free. If that sounds like something youd find fulfilling,please apply today.

Job description

Job responsibilities

The Clinical Administrators provide high-quality, efficient, wide-ranging, and flexible administrative support across all clinical service areas:

Community (medical, counselling, welfare, nursing, care, therapies),

Wellbeing (groups, clinics, community engagement activities).

Advice Line

You may be required to provide support across several team areas within the same day. To ensure service flexibility and reliability, you will need to develop and maintain a clear understanding of the administrative needs and deliverables for each service area.

Excellent communication and organisational skills, personal integrity, and the ability to model the hospice's values are integral to the role.

Person Specification

Experience

Essential

Excellent communication both verbal and written interpersonal and the ability to communicate matters clearly and precisely. Experience and high level skills in wide range of information technology applications, ie word processing Excel spreadsheets power point and databases Zoom and Teams. Excellent organisational and time management skills. Experience of working across boundaries. Excellent attention to detail including proof reading. Ability to manage a variety of tasks concurrently. Confident communicator. Understanding of confidentiality and data protection issues.

Desirable

Recent voluntary sector experience. Recent health care sector experience. Ability to use shorthand or other speed writing technique. Call handling experience.

Qualifications

Essential

Educated to at least GCSE C in English and Maths. Qualification (RSA) in Secretarial/Administration or equivalent administrative experience. Evidence of continuing personal and professional development.

Desirable

Additional computer skills qualifications eg ECDL

Attitude and Behaviours

Essential

Willingness and desire to embrace change innovation and progress to support patient care. Self reliant highly motivated and able to take initiative. High standard of diplomacy integrity and reliability. Problem solver and flexible creative thinker. Calm and capable approach to difficult situations. Willingness and ability to vary work hours when required. A positive assertive attitude to all aspects of work and development. Professional confident and compassionate approach to work. Resilient practitioner with the ability to work under pressure at times. Willingness to learn new skills and undertake further study related to role. Confidence and self-awareness of own limitations and professional boundaries. Ability to demonstrate and model St Catherine's values in all aspects of work.
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