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Senior Helpdesk Administrator
3 months ago
The vacancy
DN Colleges are recruiting a Senior Helpdesk Administrator within our Estates Department. This role is based at North Lindsey College, and is on a temporary basis (Up to 14 months).
As a Senior Helpdesk Administrator, your responsibilities include supporting the Estates leadership team with administrative, helpdesk and compliance related duties, while maintaining a professional and customer focused approach. You will have control of the College helpdesk database, and therefore must ensure accuracy with data inputting, compliance with GDPR, company policies and wider legislation surrounding H&S and other related aspects.
The successful candidate will...
Have GCSE Maths & English (or equivalent) Experience in an administrative role Working experience of MS Office and other IT tools. Excellent communication and problem solving skills. Have a customer-focused approach to their work.Through the duration of this contract, the Estates team will be managing some exciting projects for DN Colleges and are looking for an enthusiastic Senior Helpdesk Administrator to support them through this period.
Working hours: Mon-Thurs 8:30am-5pm, Fri 8:30am-4pm
Closing date: 11th August.
Interview date: 19th August
As part of the recruitment process and in-line with keeping children safe in education we will conduct social media checks on candidates that are shortlisted.
About us
North Lindsey College has been a key training provider in Scunthorpe for over 60 years, helping thousands of people throughout the years to go on to achieve their dreams.
We offer post-16 study programmes, apprenticeships, traineeships, part-time short courses and Higher Education programmes.
Across all of our provision we work closely with employers across every sector in this region and further afield, to help you gain the skills you need to progress into your chosen career.
The benefits
All employees at DN Colleges Group enjoy a generous annual leave allowance, as well as an additional 2 weeks closure over the Christmas period. We encourage all our teams to take regular breaks, no longer than 3 weeks, to enjoy a healthy work life balance.
DN Colleges Group are committed to Health and Wellbeing of all our employees. We have an increasing number of provisions exclusive to our employees, designed to help you stay at your best or to assist and provide support when you need it.
On site
nursery
Generous annual leave
2 weeks off at Christmas
Electric car scheme
Vivup – Employee Wellbeing and Benefits platform Wellness initiatives, onsite during your working week. This could include health visitors, financial advisers, or physio specialists. Onsite fitness classes, at lunchtime or after work in conjunction with our Sports colleagues. Cycle to Work and Electric car scheme Free Eye Care Vouchers Discounted Hair and Beauty services On site nursery Online access to Remploy which is our 24/7 confidential mental health and counselling resource. In house counselling/safeguarding specialists to assist in Wellbeing Lets Teach Programme
Let’s Teach The LET’s teach programme supports new members of teaching staff in terms of college systems and key teaching and learning areas including new staff lesson visits and postcard peeps. Each new member of staff has an allocated Lead Practitioner who works closely with them throughout the programme.
Let’s Bloom
The LET’s Bloom Programme aims to connect our experienced and qualified teachers to share best practice and support continued risk-taking as we continue to add depth to our teaching craft. Teachers volunteer on this one year programme, working closely with the Learning Enhancement Team, capturing their experimentation in a journal.
