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Medical Secretary

4 months ago

Leeds, United Kingdom Leeds Teaching Hospitals Full time

Job summary

An exciting opportunity has arisen for a Departmental Secretary to the Rheumatology team within the Chapel Allerton Hospital CSU. This would be an ideal opportunity for someone looking to expand their experience and knowledge. The successful candidate will provide comprehensive secretarial/administrative support to the Rheumatology department, based at Chapel Allerton Hospital. Full training for the role will be provided.

Main duties of the job

The role will involve general secretarial duties which include the typing of correspondence, clinic letters, discharge summaries, dealing with telephone enquiries and supporting the various referral to treatment targets. The successful candidate would also be expected to make appointments for patients.

About us

The Rheumatology department is one of the larger services based out of Chapel Allerton Hospital. We have a dedicated group of doctors and nurses that are supported by a friendly, helpful secretarial team. Teamwork within the department is considered essential as the medical and administrative teams need to work together in order to deliver the best service that we can do for our patients, many of whom will have been coming to the department for many years.

The department aims to offer a flexible and supportive work environment while looking for opportunities to improve the service for our staff and our patients.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job description

Job responsibilities

Band 3 - Medical Secretary Job Description

J O B D E S C R I P T I O N

1. JOB DETAILS

Job Title: Medical Secretary - General

Ref No:

Grade: 3

Hours/Length of Post:

Unit/Department: Rheumatology

Location: Chapel Allerton Hospital

Reports to: Senior Medical Secretary

Accountable to: Patient Services Coordinator / Business Manager

2. JOB PURPOSE

The post holder will provide a comprehensive secretarial service to the medical team. They will support processes to sustain the departments practice through administrative protocols, processes and procedures in line with service needs. They must be able to communicate sensitively and effectively with a wide range of people including patients, medical staff and colleagues. The secretary may be required to cover for colleagues during absence and work flexible hours when necessary.

3. JOB DIMENSIONS

The post holder will work as part of a secretarial team, responsible for the typing, issuing and filing of diagnostic reports, supporting the core service work of the department. The post holder will support the Clinical Team in the provision of an efficient and effective office service. To ensure that processes/procedures comply with legislative requirements covering Health & Safety, Data Protection and confidentiality.

Person Specification

Qualifications

Essential

Typing / word processing experience Proffcient audio/copy typist GCSE (or equivalent) English language grade C or above

Desirable

Shorthand Knowledge of medical terminology Qualified to RSAII typing/word processing or equivalent

Experience

Essential

Secretarial and administrative experience Customer focussed/customer service skills

Desirable

PatientCentre/PAS NHS/Trust protocols/policies and procedures

Skills & behaviours

Essential

Professional attitude to work Polite and helpful customer service skills

Desirable

Common sense and initiative Caring and understanding

Additional Requirements

Essential

Ability to manage time and workload