Staff Bank Healthcare Security Support Worker

4 weeks ago

Dartford, United Kingdom Dartford and Gravesham NHS Trust Full time

Job summary

The Security and Bed watching team offer additional support across all wards and departments for patients who may require additional support for a number of reasons including, unfamiliar surroundings, medication or their mental health or challenging behaviour needs.

The team will usually work with patients on a 1-1 basis.

The post holder will provide supervision to patients who have been assessed as needing additional support on the wards due to acute confusion (including Alzheimer's and Dementia), mental health conditions, challenging behaviour or physical health conditions which are affecting compromising the safety of the patient and/or others

Main duties of the job

This role exists to facilitate the safety of service users under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. The team will take direction from the Clinical Lead when on shift and be supported, nurtured and managed by the EF&CP Team to maintain high standards of quality and professionalism.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Job description

Job responsibilities

Key Responsibilities:

Provide patient care and assessment of need

Provide a safe and welcoming environment for patients and their families

Demonstrate basic understanding of anatomy and physiology

Communicate and report any changes in a patients physical or mental health condition

Provide and maintain a high standard of care to all patients at all times, ensuring the dignity and self-esteem of the patient is preserved

Communicate appropriately and effectively with a wide age range of patients across the childrens and adult services

Promote and maintain patient confidentiality at all times, only providing patient/client information under the guidance and supervision of a Registered Nurse

Please see attached job description for further information.

Person Specification

Education and Training

Essential

SIA License or equivalent training / experience Customer care NVQ 3 or equivalent GCSE or similar in English and Maths

Knowledge and Skills

Essential

Good standard of literacy and numeracy Excellent communication skills Knowledge and experience in safeguarding adults and children Effective interpersonal skills Knowledge of principles of confidentiality Basic understanding of anatomy and physiology Good working knowledge of the Mental Health Act and Mental Capacity Act Ability to prioritise own time and workload Good working knowledge of Police and Criminal Evidence Act 1984 / Data Protection Act 1998 / Criminal Justice and Immigration Act 2008 & Common Law Fully conversant in the security standards in place IT Literate Ability to working on an often challenging environment Ability to act on own initiative in relation to delivering essential patient care

Experience

Essential

Experience in practice of safe restraint and or conflict resolution Experience in dealing with the public

Desirable

Experience of working with both adults and children Substantial experience in a health care setting Experience of working in a mental health setting or with patients with challenging behaviour Substantial experience within the security industry

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