Senior Individual Giving Officer

2 weeks ago


London, United Kingdom JDRF Full time

JDRF is the world’s leading charitable research funder into type 1 diabetes and its complications, improving lives until they find the cure. The charity are dedicated to their 400,000 strong type 1 community in the UK and work closely with international affiliates across the world, including the US, Canada and Australia.

The charity also provide support and resources to individuals and families affected, as well as advocate for policies and funding that advance diabetes research and improve access to care.

JDRF are on an exciting journey of growth and need to build their capacity. They have introduced a new suite of tools including Donorfy as their CRM and Power BI which will enable them to be even more data driven and impactful.

You will join a collaborative and dynamic team, working closely with the Individual Giving and Insight Manager, Head of Individual Giving & Supporter Care, and teams in Supporter Care, Data & Insight, and Marketing. This role offers the chance to drive impactful fundraising campaigns, contributing to fundraising efforts, while benefiting from a supportive, growth-focused environment.

As Senior Individual Giving Officer, you will: 

  • Be responsible for the delivery and evaluation of digital, mail and phone direct marketing campaigns, making decisions on concept, creative and delivery
  • Be responsible for campaign reporting and working with the Individual Giving and Insight Manager to optimise the IG programme based on data insights
  • Collaborate with internal colleagues to plan and deliver multiple projects, and develop and maintain effective working relationships with external stakeholders
  • Support the Individual Giving and Insight Manager in developing and implementing new tools and initiatives to grow income

Ideal skills and experience:

  • Supporting direct marketing campaigns in a charity environment
  • Able to handle projects from start to finish within given budgets and timescales
  • Creating compelling and professional communications for a variety of audiences and channels
  • Analysing campaign results and using insight to optimise future campaigns

Benefits include:

  • 25 days annual leave plus bank holidays, with leave increasing after three and five years’ service
  • Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment


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