Jo Malone London

6 months ago

Royal Tunbridge Wells, United Kingdom Jo Malone London Full time

We are looking for a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.

Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

Compensation and Benefits

Competitive industry salary Commission scheme eligibility Annual Leave & Family Leave Product discount/Staff Product Concession monthly credit spend allowance Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) Benefits platform with exclusive discounts and offers Work Life Connections – Employee Assistance Programme Extensive Training & development offering

I,D&E STATEMENT


Qualifications

You will have:

Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment Experience setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading, coaching and developing a team to succeed Experience of creating and executing in-store events Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proficient in Microsoft office Proof of right to live and work in the country

  • Jo Malone London

    3 months ago

    Royal Leamington Spa, United Kingdom Jo Malone London Part time

    Jo Malone London - Stylist - JM - 9 HoursJo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™....

  • Jo Malone London

    3 months ago

    Royal Tunbridge Wells, United Kingdom Jo Malone London Full time

    Jo Malone London - Christmas Stylist - Fenwick - Various hoursChristmas Team Member Are you looking for a fun, festive, Seasonal role in one of our amazing brands? As the festive season approaches, brands across the Estée Lauder Companies portfolio are looking for enthusiastic and passionate individuals to join our teams on a temporary basis during our...

  • Jo Malone London

    3 months ago

    Royal Leamington Spa, United Kingdom Jo Malone London Full time

    Jo Malone London - Christmas Stylist - Various hoursChristmas Team Member Are you looking for a fun, festive, Seasonal role in one of our amazing brands? As the festive season approaches, brands across the Estée Lauder Companies portfolio are looking for enthusiastic and passionate individuals to join our teams on a temporary basis during our most...

  • Senior Retail Operations Manager

    1 month ago

    Tunbridge Wells, Kent, United Kingdom Jo Malone London Full time

    We are seeking a highly skilled and experienced Boutique Manager to lead our team of Sales Advisors and drive sales, customer service, and operational targets. As a key member of our management team, you will be responsible for creating and executing a business plan to recruit and retain customers through strategic targeting, exceptional customer...

  • Festive Season Retail Ambassador

    6 days ago

    Tunbridge Wells, Kent, United Kingdom Jo Malone London Full time

    Role OverviewWe are seeking a highly motivated and enthusiastic Festive Season Retail Ambassador to join our team at Jo Malone London in Tunbridge Wells. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, maximising sales, and contributing to the success of our brand during the peak trading period.Job...

  • Christmas Stylist

    2 weeks ago

    Tunbridge Wells, Kent, United Kingdom Jo Malone London Full time

    Christmas Stylist RoleAs a Christmas Team Member, you will join our vibrant store teams for our peak trading period, engaging with our customers, maximizing sales, and being part of our highly performing teams.Responsibilities include:Deliver exceptional customer experienceContribute to daily and weekly store targetsSupport colleagues in creating a memorable...