Senior Automatic Ticket Gate Operator

Found in: Talent UK C2 - 2 weeks ago


Chelmsford, United Kingdom Greater Anglia Full time

The Role

We are looking for an enthusiastic and committed colleague to provide our customers with excellent service, whilst ensuring that ticketless travel and fraud is reduced through pro-active monitoring of the gateline facility (ATGs.) In addition, you will be responsible for the safe operation of the gateline (ATG's), fault reporting and keeping your work area clean and tidy.

As a Senior Automatic Ticket Gate (ATG) Operator, you will be responsible for the remote monitoring of gates at Chelmsford. The successful applicant will be expected to remotely monitor our gateline in the bus exit conservatory whilst standing by the main gates. 

The role involves early starts, late finishes, weekend, and bank holiday working. The role entails an average of 35 hours per week. The suitable candidate must be able to get to the early shifts by own means of transport. Earliest start is from 0530am and latest finish by 2300pm. 

Full uniform will be provided, to ensure that you embrace our values and brand as a business.

What we are looking for 

If you are professional, friendly, and flexible (in your working hours) this could be the role for you. We are looking for a colleague who is able to find solutions, as the role will encounter many different situations daily, whilst providing an excellent service to our customers. Having the willingness to take responsibility associated with this role, as well as working effectively, will be important qualities to possess in order to undertake this position. 

If you are passionate about developing collaborative working relationships with colleagues, and creating a welcoming environment through interacting with customers, this may be a great opportunity for you. 

The closing date for all completed applications is on Friday 26th April 2024

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work: 

· Genuine … be welcoming, customer-centric and respectful 

· Professional… be solution-oriented, accountable and delivering to promises 

· Proactive … be progressive, innovative and decisive 

· Inclusive … be connected in your thinking, empathetic and promote diversity 

Greater Anglia offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to



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