Fire Alarm Engineer Apprentice

1 month ago

Sunderland, United Kingdom Gentoo Full time

About the role:

Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford.

We have created 326 apprenticeship opportunities since 2001, with over 90% completing their apprenticeship with us. This year we are pleased to announce that we are taking on 27 Apprentices, who will all benefit from a combination of hands-on working opportunities and off-site training while studying toward a formal qualification in a chosen career.

As a commitment to helping our customers live independently in strong communities, we give priority to our customers who meet the relevant criteria for the apprenticeship scheme, however, applications are open to everyone over the age of 16.

Job title: Fire Alarm Engineer Apprentice

How long is the apprenticeship: 4 years

Which qualification will you achieve: Level 3 Advanced Apprenticeship in Fire, Emergency & Security Systems (FESSA)

*Please note you may not be eligible for this Apprenticeship if you already have this qualification in this subject, however, you could be eligible for others we are advertising

What you will learn:

To assist in the overall objectives of the Electrical Section, and the delivery of an effective and efficient service. Ensuring work is carried out safely and properly.

To complete a full range of fire alarm systems servicing, and repair across the Gentoo stock of buildings (under supervision) delivering excellent customer service to our customers.

Complete minor elements of multi-skilling associated with the electrical work e.g. small filling/patching to décor.
To complete all relevant training and assessments associated with the apprenticeship within given timescales, attending college and in-house training as required.

To work with managers, customers and tradespersons developing excellent working relationships with colleagues.

To ensure risk assessments and method statements are accurately followed.

To comply with the Group’s customer service standards and Code of Conduct.

What we are looking for:

To make sure you will be starting on an appropriate qualification path, you will need to either already achieved or expect to achieve by September 24 a minimum of 2 GCSE (or equivalent) passes at Grade 4/C or above in Maths and English. 

*This Apprenticeship is subject to colour blindness testing

You will also need to be able to meet the travel requirements of the post which will mean being able to get to and from both your place of work and college.

In addition, we are looking for candidates with the following skills and attributes:

enthusiasm and a positive attitude 
be keen to learn, an attentive listener who can understand and follow instructions 
have effective communication skills and will not be afraid to ask questions 
be a team player, willing to work hard to get the job done efficiently, and to a high standard and support their colleagues 
have good customer care skills – our customers are at the heart of our business so we are looking for people who want to make a difference 
be a good problem solver and logical thinker 
have good attention to detail 
have good I.T. skills 

Some of our great benefits include:
31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
Early finish on a Friday.
Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
Access to private healthcare through the Health Cash Plan.
Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.
Enhanced family-friendly leave
Car mileage allowance if you use your personal vehicle for business purposes.
Life assurance cover to the value of 3 times your annual salary.

Closing date:

31/05/2024

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