Dispensing Technician
2 months ago
Job summary
Quadrant Pharmacy is looking for a full or part time dispensing technician to work within the independent community pharmacy setting. The pharmacy is a Healthy Living Pharmacy providing vaccinations, travel clinics and public health services, concentrating on excellent patient care and customer service. We have recently undertaken a major refit and invested in our technology (including a robot) and our technicians and support staff.
Main duties of the job
Depending on experience you will work under the supervision of a pharmacist. You'll speak with patients, offering them advice on how to best manage their medicines.
Your typical day could involve giving medicines to patients, either on prescription or over the counter and providing information on potential side-effects. You’ll work with patients to reach the best possible care for them, advising them on their health, how to take their medicines and their lifestyle choice. This could be face-to-face or over the phone. You will need to:
have good communication skills have the ability to work effectively with your colleagues, patients and the public be able to maintain confidentiality and privacy be responsible, accurate and methodical, with good attention to detail have an interest in helping people and improving people’s health
About us
Quadrant Pharmacy is an Independent Community Pharmacy who's primary focus is patient care. We work as an integrated team to ensure our patients have the dedicated care that ensures safe and efficient dispensing, support with long term conditions and over the counter counselling. We are at the heart of the Marshalswick community in a busy shopping parade on the outskirts of St Albans.
Job description
Job responsibilities
· To select, label, compound and dispense pharmaceutical products in accordance with a prescription by following Standard Operating Procedures (SOPs) and complying with all legal requirements.
· To ensure the safe and correct transfer of dispensed items to patients.
· To identify medicine related problems or queries and bring these to the attention of the pharmacist.
· To answer queries on the supply and availability of medicines, where it is within their competence.
· To accurately maintain Patient Medication Records (PMR) to ensure patient safety and in accordance with data protection requirements.
· To receive stock in accordance with SOPs
· To ensure the safe and appropriate storage of medicines.
· To assist with stock control and the maintenance of reasonable stock levels within the dispensary.
· To respond to verbal and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate.
· To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care.
· To assist with service provision to care homes including the preparation of Monitored Dosage Systems.
· To assist with the engagement of patients onto advanced services and assist with the provision of those services where appropriate.
· To maintain an up-to-date knowledge of pharmaceutical matters by complying with Continuing Professional Development (CPD) requirements.
· To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by the pharmacist.
Person Specification
Qualifications
Essential
GCSE grade A to C in English and Maths Good attention to detail and high levels of concentration. Excellent communication and customer service skills. Excellent team working skills. High level of IT literacy and numeracy.
Desirable
Qualified to level 3 NVQ, BTEC or Diploma in pharmacy service skills and pharmaceutical science. Registered with GPhC and compliant with standards for pharmacy practice. Committed to CPD and can show evidence of participation.
Experience
Essential
Experience and an understanding of working within a Pharmacy setting
Desirable
Qualification as a Dispensing technician
Knowledge and Skills
Essential
Good attention to detail and high levels of concentration Excellent communication and customer service skills. Excellent team working skills. High level of IT literacy and numeracy.
Desirable
Qualified to level 3 NVQ, BTEC or Diploma in pharmacy service skills and pharmaceutical science. Registered with GPhC and compliant with standards for pharmacy practice.-
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