Field Service Engineer

2 months ago

Birmingham, United Kingdom Neuratek Search Full time

Field Service Engineer ( EV Chargers)

Work location:  On field across Midlands

Primary duties will involve overseeing on-site commissioning, testing, and delivering technical assistance for our charging solutions applied in electric buses, e-trucks, and various heavily utilized transportation networks. Your proficiency will play a vital role in identifying and resolving operational issues, alongside performing preventive and corrective maintenance assignments. Moreover, you will play a key role in enhancing product features and delivering on-site training sessions for our valued customers.

Responsibilities:

  • Undertake repairs, alterations, and necessary maintenance tasks on our range of products.
  • Create comprehensive reports detailing tests and services performed.
  • Recognize and propose enhancements to our array of products and services.
  • Uphold quality control standards for technical service partners not directly affiliated with our organization.
  • Execute on-site commissioning activities, including the implementation of Site Acceptance Testing.
  • During periods away from fieldwork, provide assistance to 1st line technical support in resolving malfunctions.
  • Perform input/output tests and measurements both in online and on-site environments.
  • Conduct on-site training sessions for our clients
  • Play a role in revising and improving service documentation.
  • Collaborate with development teams to deploy, test, and offer insights on emerging products.

Required technical qualifications and experience

  • City & Guilds Level 3 HND/HNC or equivalent.
  • Proficiency with electrical installations and PLC systems.
  • Knowledge of local safety regulations.

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