BTR Leasing Executive

4 weeks ago

London, United Kingdom Right Now Residential Full time

Job Title: BTR Leasing Executive                                                                                         

Reporting To: Performance Manager 

Hours: Monday to Friday, 9am-6pm – Saturday rota

Location: London Bridge 

Salary: £25,000

OTE Year 1: £35,000+ 

About us

Launched in 2010, Right Now Residential is a forward-thinking Independent Lettings and Asset Management provider which is rapidly growing in the London property market.  With a talented and hard-working team, the business is building a reputation based on the delivery of top-quality service for all its' clients.  

In the coming months the business embarks on the next chapter of its exciting growth story with a rapidly expanding strategy into the institutional Build to Rent and Co-Living sectors and to support this we are looking to expand our Build to Rent Leasing Team.

Job Role Summary 

The BTR Leasing Executive role has been introduced as a natural stepping stone to becoming a field based leasing consultant in London's leading BTR and Co Living Salesforce.  

The business is agile and fast paced and we are looking to recruit an equally enthusiastic candidate to be part of our Build to Rent Leasing Team, this role will be office based and be supporting the field-based Leasing Consultants in qualifying new applicants, booking in viewings and completing follow ups. This role is a pivotal role and reporting to the leasing Performance Manager, you will have the desire to work towards KPI's/deadlines to support a hard-working team that are experts at matching customers with their dream homes. At Right Now Residential, we know that first impressions last, so having a passion for customer service is crucial for this role. 

Key Responsibilities

  • Inbound enquiry handling, upselling, cross selling and matching applicants to their dream homes.
  • Outbound calling to nurture and re-engage with your database. 
  • Qualifying and booking in-apartment viewings with suitable applicants.
  • Support the leasing team to ensure all correct documentation is collated for each resident i.e. Right to Rent / Identification/Holding deposit/Parking info.
  • Key all resident details into the system, always ensuring accuracy.
  • Ensure you keep up to date with the market and competitor trends.
  • Portal marketing updates, lead generation and lead qualification.
  • Viewings - if required.

What you will Have

Desirable 

  • A minimum of 12 months experience within BTR, PBSA, Hospitality Sector or Customer Service lead role within a similar environment.
  • Knowledge of Hubspot

Essential

  • Excellent communication, admin, organizational and self-motivational skills.
  • Strong Microsoft 365 skills.
  • Excellent rapport-building and team support skills.
  • Flexibility to suit the needs of the role.

Approach 

  • Confident communicator and salesperson.
  • Confidence, enthusiasm and strong dedication to the job and company. 
  • Ability to be resourceful and able to research, gather and distribute information as necessary.
  • Ability to multi-task by employing effective time management strategies. 
  • Be well-presented and communicate with internal and external customers in a professional and friendly manner. 
  • Collaborative approach, proactive, curious and open minded to new ideas and work methods 

Progression

The BTR Leasing Executive role has been introduced as a natural stepping stone to becoming a field based leasing consultant in London's leading BTR and Co Living Salesforce.  

If you are a motivated person with a passion to build a career, we encourage you to apply for this exciting opportunity.

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