Fitness Instructor

Job Description

The Post in Context

Undertake all functions involved in the daily operation and service delivery within Gym. This includes providing supervision of the gym floor, undertaking various gym appointments including gym programming, reviews, floor-based coaching and a high level of engagement and connection to actively recruit and retain members. As a Fitness Instructor you will be required to deliver the highest quality service throughout the Centre by inspiring and motivating customers, to increase retention and provide guidance as well as support to ensure customers achieve their goals.

Main Duties

To motivate and support customers to increase retention and support customers to achieve their goals. To carry out gym appointments and deliver our member journey, including Welcome Workouts, Personal Plans and Plan reviews. Provide advice and guidance to customers to ensure they use equipment safely and adopt the correct exercise technique. Deliver gym floor group training sessions as required (cross site if/when required) Deliver gym floor workshops as required (cross site if/when required) Create and promote in centre gym challenges to engage To actively participate in the membership sales process by making customers aware of the benefits of membership and group exercise participation. To meet agreed performance KPI targets set by the Operations Manager. Create content for websites and social media platforms in the manner of images and video material. To assist the Operations Management Team in organising special events, program development and promotions when required. To ensure that the gym is maintained in a clean, safe, hygienic and tidy condition during your hours of supervision. Following & adhering to site checklists. To carry out appropriate maintenance checks and follow procedures to ensure kit is back in working order as soon as possible.

Person Specification

Disposition (Essential)

Customer focused Great communicator Driven and enthusiastic Passions in health & wellbeing Creative and intuitive Empathetic Pro-active & good organisation Team Player but also a good leader Listening skills

Experience (Essential)

Similar work environment

Experience (Desirable)

Personal Training Experience in working with a range of clients including (but not limited to) juniors, seniors, disabilities and referrals

Qualifications (Essential)

L2 Fitness Instructing

Qualifications (Desirable)

Ability to obtain qualifications in Exercise Referral CIMSPA registered Level 3 Personal Training GP Referral qualification/The desire to work towards this qualification.

  Specialist Knowledge (Essential)

Genuine interest in health and fitness After training, to be able to undertake preventative maintenance on equipment Knowledge of behaviour change and goal setting

  Skills (Essential)

Communication skills (verbal and written) Computer competent, MS Office software and email

Other (Essential)

To be flexible to the changing demands of the business To be able to follow Wave Active Limited's Policies and Procedures

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