Duty Manager Cleaning

4 weeks ago

Dudley, United Kingdom Mitie Full time

Join us and help deliver the exceptional, every day.


We are looking for x 7 Duty Managers to be responsible for a team of Cleaning Co-ordinators to deliver the highest standards of cleanliness and hygiene to the client, by ensuring that the buildings covered within the contract are fully maintained and safe through a planned and reactive Domestic programme. You will be required to work in a fast-moving healthcare operations environment with the ability to work on your own initiative, as part of a team, able to prioritise tasks and manage ever changing priorities. You will be the first line contact for the client and formulate swift responses to any matters raised in a confident and professional manner. Must have a flexible approach to working hours as you will support the management of a large domestic team, covering a 24-hour, 7-day a week operation.

You should have: -

Excellent management skills. Strong organisation and time management abilities. Great customer service skills to liaise with clients effectively. Previous management experience in managing soft services/cleaning within facilities management in a Healthcare environment. Excellent written and verbal English and good IT literacy in Microsoft packages and soft FM specific software. Good knowledge of NHS cleaning standards in the healthcare environment, BICSc, IP&C QHSE, SOP's and SSoW.

You will be required to manage rosters on a daily basis ensuring appropriate cover is sought where required and resources are allocated effectively. Strong people skills are required ensuring colleagues feel valued and rewarded and policies and processes are enforced when necessary.

You will report into the Head of Hygiene and must champion professionalism, positivity, and equitability, whilst leading by example.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

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