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GP Receptionist

4 months ago

Dorchester, United Kingdom Prince of Wales Surgery Full time

Job summary

The Prince of Wales Surgery has an exciting new opportunity for an experienced and enthusiastic candidate to join our Patient Services Team. The post is based in Poundbury, Dorchester with some cover in our sister practice in Portesham just off the coast road, convenient for staff based in the Weymouth, Dorchester or Bridport areas. The role could be a job share between two staff so hours and days can be negotiated but the ability to work Mondays and Fridays is essential. Up to 30 hours per week. Standard opening hours are 8am to (Tuesdays to to

This is a varied and fascinating position with the potential to develop further. It would suit someone with confident IT, communication and people-skills, a proven problem-solving ability and plenty of patience and empathy. Full training will be given over an extended period until the post-holder is confident in the role.

We are looking for someone who will share our commitment to providing excellent healthcare to our patients.

By joining our team you will benefit from:

NHS pension 5 weeks annual leave pro rata + Bank Holidays In-house induction and good training opportunities

Main duties of the job

Booking/cancelling appointments Answering the phones General Admin tasks, filing, photocopying and scanning. Processing prescription requests Helping patients with any queries.

About us

The Prince of Wales Surgery is a 4 GP Partner and 4 salaried GP training Practice operating over 2 sites based in Dorchester and Portesham.

Job description

Job responsibilities

Job Summary:

To provide excellent patient care by accurately processingincoming documentation and work flowing documents to the relevant clinicianswithin a timely manner whilst following clear procedures.

Key Responsibilities and Duties:

Support GPs and other clinicians by reducing theirdocumentation workload and maintaining accurate, concise medical records:

Datestamp and scan all incoming paper documentation.

Codeand workflow all paper documents

Codeand workflow all Electronic Discharge Summary

Action all urgent documents

Prepare Medical reports.

Follow Prince of Wales Surgery document management protocol.

Update Team Leader of issues which may affect service.

Workwithin the team to action incoming work in date order

Monitor shared email inboxes.

Stationary ordering.

Occasional reception cover

Person Specification

Experience

Essential

Experience working in a team

Desirable

Experience working in General Practice environment Experience using Systmone

Qualifications

Essential

GCSE in English and Maths grade C and above