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Multi Trade/Skilled Operative

2 months ago

Liverpool, United Kingdom Torus Group Full time

Join our team at HMS as a Multi Skilled Operative in the Northwest Region, covering Liverpool, St. Helens, and Warrington.

Reporting to the Team/Site Manager and overseeing apprentices, you'll deliver top-notch construction and maintenance services. With expertise in at least one core trade like Joinery, Plumbing, Plastering, or Tiling, and the ability to handle complementary tasks, you’ll ensure projects meet our high standards of quality and customer care. You'll plan and organise work efficiently, use IT tools for seamless operations, and contribute to our ‘one job, one visit’ objective. Enjoy professional growth through training, operate company vehicles responsibly, and help us achieve excellence in service delivery.

Apply now to make a significant impact in our community

Responsibilities:

  • To carry out complex maintenance and construction activities in a core craft discipline and to be suitably qualified and proficient in at least one other of the following trades Joinery, Plumbing, Plastering, Tiling in order to complete projects to the satisfaction of customers, clients, manager or other nominated designate.
  • Undertake associated duties or tasks that complement the core trades such as Plastering and Painting in order to contribute to HMS’s ‘one job one visit’ objective.
  • Plan and organise work in an economical and effective manner, making the best use of your available time, plant, transport and materials in accordance with specified companys required outputs and priority response times.
  • To operate within a scheduled appointment systems including liaison with customers and other team members in order to effectively undertake the works.
  • Undertake the supervision and training of apprentices, trainees or other employees as assigned to effective standards and specifications.
  • To undertake diagnostic and pre-measuring work in order to ascertain the nature of any activity and facilitate its completion.
  • Use any communication or IT equipment to facilitate the job role. E.g. receiving instructions, completing works orders, general communications and ordering materials.
  • To make necessary decisions regards repair requirements with regards contractual guidelines and inform customers, with reasons, when it is not possible to complete a repair and make mutually agreed arrangements to complete the repair, referral for clarification or escalation.
  • To correctly complete all documentation and provide / input all information associated with the role and duties undertaken.
  • Contribute to the company’s development and competency programme.
  • To drive company vehicles in a careful and professional manner in accordance with all company procedures.
  • Maintain and operate an agreed range of stock and equipment within the vehicle provided.
  • Use all necessary tools, plant and equipment associated with the post and duties undertaken.
  • Manage materials as effectively as possible with regards to minimising waste, choice of specification and logistics.
  • Undertake individual or corporate training and development in association with your role and duties.
  • Ensure the observance of all statutory and local safety precautions and report immediately any accidents or breaches of safety procedures.
  • Liaise as required with Schedulers, Planners, CLO’s, other HMS divisions or contractors to ensure the work is properly coordinated and the necessary works are fully completed.
  • Ensure the compliance of all minimum standards of work, customer care requirements and key performance measures in undertaking the role.
  • Carry out other appropriate duties as required which your line manager may from time to time determine.
  • Where required work as part of a rota to work out of normal hours in order to provide a seamless repairs and maintenance service to customers (Separate payment agreement applies)

What we are looking for:

  • CSCS card at appropriate level
  • Full UK or EU driving license
  • City and Guilds or NVQ level 3 in core discipline
  • Time served apprenticeship
  • Experience of Joinery, building maintenance & construction activities
  • Good customer care skills
  • Willing to be proactive in the continuous improvement of a quality service 
  • Experience of trade activity associated to core skills, multiskilling
  • Able to demonstrate initiative when dealing with situations and completing tasks.