Residential Conveyancing Manager

1 month ago

Worcester, United Kingdom Number Fifteen Recruitment Full time
Job Description

Main Objective:

To generate fee income for the firm by the provision of legal services to clients in a professional and competent manner and to assist the firm in attracting new clients and maintaining existing clients.

Specific Responsibilities:

1.         Provide technical/legal support and guidance for other fee earners within the conveyancing department.

2.         To manage and develop staff who report directly to you on a daily basis (e.g. assistants/secretaries)

 

Skills Knowledge and Experience required:

An experienced conveyancer with knowledge and experience of the procedures involved in a conveyancing transaction.

 Key Tasks:                            

 

1.        Provide advice and assistance to clients and to represent their interests by

a)         advising clients in person and, where appropriate, on the telephone

b)         correspondence and telephone calls

c)         preparation and perusal of legal documents

e)         dealing with solicitors and other professionals

 

2.        Maintain and develop expertise in the following areas of legal work:

-  Residential Conveyancing

 

3.              Keep up to date with the needs of the firm and developments in relevant law and procedures and to develop office skills by:

a) attending fee earners meetings

b) attending departmental meetings when required

c) attending in-house and external courses and seminars as agreed

d) reading relevant periodicals as circulated within the office

e) co-operating with the firm's aim that all fee earners attain 16 hours of training in each year

 

4.              Provide any necessary supervision of assistants, secretarial and support staff, including the carrying out of appraisals when required.

 

5.              Hours / Billing / Credit Control

To seek to achieve key performance indicators of fees or such other targets as may from time to time be agreed with the firm

To deliver bills promptly, to obtain money where appropriate on account of costs and disbursements and to cooperate fully with the Accounts department in the collection of your unpaid bills, if any.

6.              Remain familiar with the firm's requirements as to Client Care and quality standards and to implement these, particularly with regard to Client Care letters

 

Marketing

To remain familiar with the firm's marketing plans and contribute to the growth and development of the business in accordance with the plan.

Assist the firm in attracting new clients, with specific regard to conveyancing work generally and other areas as may arise from time to time for the expansion of the firm by regular networking and other marketing activities.

To ensure that there is ongoing referral and cross-selling between the departments wherever and whenever possible

To be involved in the promotion of the firm's services to existing and potential clients including where appropriate the entertainment and education of existing and potential clients and business contacts of the firm.



Requirements
About the Person: To be a successful candidate for this role you must also have the following attributes, skills and experience: Have experience of managing your own caseload. Have exceptional client service skills, going above and beyond client expectations. Be organised and process driven. Be commercially astute, understanding the importance of business targets and their impact to the practice. Commited to providing an excellent standard of client care. Be IT literate with experience of using a web-based case management system Understanding the importance of communicating with clients, solicitors and introducers.

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