ACE Health

Job summary

Are you a dedicated professional with a level 3 Childcare qualification looking for an exciting opportunity to guide and inspire individuals on their journey to a happier, healthier lifestyle? If you are a creative, nurturing, trauma sensitive childcare professional with the motivation to lead the provision of a safe, stimulating creche. Alongside supporting parents, this may be the job for you.

If you are passionate about transforming lives and making a real impact on people's health and well-being, this is an exciting opportunity to work with primary care to engage and support families living in Bootle, Seaforth, Litherland, Crosby and Maghull. As an ACEs health and well-being coach, successful applicants will champion and deliver the adult ACE's recovery toolkit programme. Using a combination of creative activities and group work, providing psycho education and pro social modelling to develop participants resilience giving them opportunity to experience the healing of relational support.

Our team is part of a vibrant and inclusive work environment and dedicated to doing the best for Sefton residents.Successful applicants will join South Sefton Primary Care Network's Mental health hub, as part of a dynamic, developing service partnered with Sefton council. And will have the right skills and values to be an exceptional health and wellbeing coach. And to provide and continue development of a nurturing, safe and stimulating creche, working across a range of community sites

Main duties of the job

Our health and wellbeing workers will use health coaching skills to support people to develop the knowledge, skills, and confidence to become active participants in their care so that they can reach their own health and wellbeing goals. They also provide access to self-management education, peer support and social prescribing.

Work alongside people to coach and motivate them through multiple sessions, supporting them to identify their needs, set goals, and help them to implement their personalised health and care plan. Activities are delivered through appropriate models and frameworks to engage, empower and enable residents to take ownership of their own solutions and develop resilience.

To work jointly with the Primary Care Network and Local Authority Family wellbeing hubs to work with adults and their families to deliver high quality interventions, primarily in group settings, focussing on holistic and temporary support to achieve agreed outcomes. including creche provision.

Promote engagement of the universal offer through the community, voluntary and faith sector organisations.

They will also utilise appropriate marketing techniques to promote awareness of the service and represent the service at events as required. including agreed COMM's / social media.

They will lead on the provision and development of the Creche supporting families accessing the Adult ACE's RTK programme.

See Job Responsibilities for further details.

About us

South Sefton PCN is a large Primary Care Network, covering the four localities in south Sefton with a population of around 155,000 residents

PCNs are groups of GP practices working with a wide range of partners to improve the health of their population. Key to this purpose is strengthening general practice provision through working together, where it makes sense to do so and working as part of integrated care teams which work collaboratively for and with local people in each locality.

The PCN is participating in an innovative programme with Sefton Council to integrate our offer of proactive support to residents.

Job description

Job responsibilities

Job Responsibilities

Work with GPs and the PCN team to identify and engage a case load of clients that would benefit from very early help to proactively support family or household wellbeing: Manage and progress clients to achieve positive outcomes based on a solution focussed approach. Assess and identify levels of risk, vulnerability and safeguarding using prescribed assessment tools, and escalating to GPs as necessary. Deliver targeted activity working either on a 1-1 basis or in groups using a holistic approach to address the root causes in line with the localities outcome framework and health and wellbeing coach framework. Maintain accurate records of all interactions using the PCN or council systems as required. Undertake home visits to engage participants and ensure that Sefton residents are safeguarded within the community. Increase parental engagement to strengthen family relationships and support childrens education Work co-operatively with colleagues and partners to share information, ensuring a joined up approach. Ensure Quality Assurance Framework, legislation, regulations, policies and procedures are central to all good practice. Engage in the development of the service and CPD through PDR, training team/service meetings, and supporting raising awareness sessions across the partnership on key and emerging issues. Maintain quality Creche provision and work in partnership with families to support parental understanding of their role in their childs development by modelling high quality early education practice within the creche. Signpost parents to activities within the community to build resilience within the family. Support family members to develop skills to enable them to carry out household tasks such as budgeting, supporting health and hygiene, increasing personal and parental confidence and capacity. Utilise appropriate marketing techniques to promote awareness of the service and represent the service at events as required. including contributing to COMMs / Social media. Ensure that client information data is lawfully gathered, accurate, up to date and only divulged in accordance with GDPR

SPECIAL CONDITIONS

The post holder will be expected to move between locality delivery points depending on the needs of the service. It is envisaged that the future service will encompass some evening and weekend working to meet the needs of the children, young people and their families. Since confidential information is involved with the duties of this post, the post holder will be required to exercise discretion at all times and to observe relevant codes of practice and legislation in relation to data protection and personal information. Undertake, and participate in training, coaching and development activities, as appropriate The person appointed will be expected to work flexibly and the exact nature of the duties described above is subject to periodic review and is liable to change.

Collective responsibilities

Everyone working for South Sefton PCN is expected to commit to:

Equality, diversity and inclusion Ensuring we create an environment where we can all achieve our full potential, through having a good attitude and taking positive action Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on grounds of any protected characteristic. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire (SHEF) The PCN is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety. The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with health and safety policy which also sets out current health and safety legislation: Confidentiality The PCN is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality. It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service. Quality and Continuous Improvement We all have a responsibility to look for opportunities to improve quality and share good practice and discuss, highlight and work with the team to create opportunities to improve patient care. South Sefton PCN continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. All staff are to contribute to relevant investigations and significant event analyses. Learning and development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training. The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (, courses and conferences). Collaborative working All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team. Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed. Person Specification

Level 3 Child Care Qualification

Essential

Level 3 Childcare Qualification

Skills and Abilities

Essential

Able to identify levels of risk, vulnerability and needs. A broad knowledge of safeguarding procedures and when to implement the escalation policy Knowledge and awareness of issues which may have an impact on families such as domestic violence, abuse, mental health difficulties, substance misuse, poverty, early years development and housing issues. able to identify what is needed to provide a nurturing, stimulating environment for children.

Desirable

IT and comms skills including competence in the use of social media platforms, Canva, Microsoft Excell and Word and EMIS system.

Experience

Essential

Practical and procedural knowledge and experience of delivering support to individuals and families Practical experience of supporting residents independence

Desirable

Previous experience working in early help teams, or as a health and wellbeing coach

Values

Essential

Ability to demonstrate an understanding of trauma and a high level of empathy across a range of users, be non- judgemental and build trust Committed to making every contact count

Aptitude and Personal Qualities

Essential

Excellent interpersonal and communication skills and a person/family centred approach An ability to develop a good working relationship with colleagues and partners to deliver a co-ordinated response

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