Our team are looking for a Drbary Manager to lead our team of Stylists at our H beauty Milton Keynes location.

Exclusive to Harrods and H beauty, Drybar offers an elevated blow-dry experience for every occasion. At Drybar our manager will both lead the team and the customer experience, upholding and enforcing Harrods and Drybar core values, standards, and policies.

About the Role

You will be responsible for the operational day-to-day business and for the performance of the DryBar Salon. This role is based on the salon floor as part of the front of house team to achieve business goals whilst being an ambassador for the values and H beauty brand. As an exceptional leader, you will take pride in building an exceptional team and providing world class customer experience.

You will work to achieve and deliver our business vision of "Anything is Possible" in the beauty world. You'll inspire your team to take pride in operational processes including visual standard and back of house.

About You

You will have the ability to lead remarkable customer service. Having a genuine passion for quality, as well as the ability to grow a regular clientele and loyal customer base. As the Drybar Manager you will hire, train, and develop your team, leading the team by example.

You will also have:

• A relationship led management style and like being on the floor with your colleagues helping your team to be their best.
• Resilience to constructive feedback for continuous improvement from your store stakeholders.
• An appreciation of and adherence to operational and safety standards
• Experience in creative presentation of products or services
• Level 2-3 NVQ Hair Stylist, desirable but not required.
• Experience in inventory management and scheduling.
• Experience managing a team in a retail/salon environment.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic stores be the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you'll enjoy a package that includes 22 days' holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants), plus joining our pension scheme.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods