Team Coordinator

2 weeks ago

Sheffield, United Kingdom Lancashire Teaching Hospitals Full time

Job overview

This is a new exciting role with the Integrated Discharge Team. If you have an interest in discharge services and are passionate about patient care, this is the job for you

We are looking for a proactive and motivated individuals who enjoy and are passionate about discharge and discharge planning for our patients that are in our care. The successful candidates will be working in a challenging and busy environment to support the Integrated Discharge team. 

You will be based across both sites Royal Preston Hospital & Chorley and South Ribble District General Hospital. You will be part of the IDS team, supporting the Integrated discharge manager. 

Main duties of the job

You be expected to manage discharges from the hospital and assist with the co-ordination of them in line with national and locally agreed standards and guidelines, also ensuring queries from patients and their families are responded to in a timely and appropriate way.

You will work closely with the Cancer nurse specialists and the cancer support workers, ensuring that all discharges are facilitated in accordance with Trust and local policies.

Eventually, you will provide training and support to new and ongoing Discharge Facilitators within the team, and develop and maintain effective communication and working relationships with clinicians, nursing staff, and mangers within Trust Wide and externally. 

Undertaking return to work interviews following staff sick leave in line with Trust policy, providing advice and support as required and giving feedback in a manner likely to maintain and improve performance.

Working for our organisation

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area and give specialist care to 1.5 million people across Lancashire and Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

You will have access to varied development opportunities, learn new skills, meet great people and do things you would never have done. 

You will make an impact, be challenged to think differently, be bold and help innovate to keep improving our services. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Detailed job description and main responsibilities

Provide training and direct line management support and supervision of the discharge facilitators, ensuring strict compliance with Trust policies and procedures. Ensuring that discharge facilitators are trained and have ongoing training to ensure we are delivering an excellent service. Work with the Clinical Manager Integrated Discharge Service to ensure robust service delivery, including ward cover and rota compliance. Work to the , specifically the key component of Social Prescribing. Acting as a social prescribing link worker for cancer you will support discharge by referring people to a range of local non-clinical services such as activities, groups, and services in their community Linking the discharge team with voluntary, community, faith and social groups and work closely with primary care teams to support the patient through discharge, improving the cancer patient experience and transition to community services Identify appropriate community services, and working in collaboration, agree method of easy referral to local agencies Monitor and report on the number of referrals and evaluate how the referral supported the patient experience/outcomes

Person specification

Knowledge & Experience

Essential criteria

•Experience of working under pressure and managing a large workload •Knowledge of NHS performance reporting/targets •Minimum 2 years working as a discharge facilitator or similar role •Working with Electronic patient record systems •Experience of team development/management

Desirable criteria

•Supervisory /team leader experience •Previous NHS experience •Knowledge of specialist service pathways such as cancer, renal and other tertiary services

Qualifications & Education

Essential criteria

•Educated to GCSE standard or equivalent with Grade C or above in Maths and English

Desirable criteria

•Supervisory or Management qualification

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