Tesco Travel Money Advisor

1 month ago

Southport, United Kingdom Travelex Full time

Travel Service Partner - Tesco Bank Southport - Part Time

Job Type : Permanent, Part Time

Hours per week : 10

Salary: £11.50 per hour

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

25 days plus bank holidays 

Employee discount platform with Everyday Rewards by Bravo at hundreds of shops & online stores

Employee Assistance Program

Cycle to Work Scheme

Life & Dental Insurance, Critical Illness Cover

Current Job Not Taking You Places? 

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA). 

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment,supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs

What will you be doing?

Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination

Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services

Engaging with customers to process all foreign exchange transactions accurately and efficiently.

Delivering on key performance goals both procedural, operational and customer focused

Utilising your keen eye for detail to process daily online FX request and deliveries

Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

What do I need to have?

Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and coveting vast amounts of currency regularly daily

Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.

Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

Step 1 – Our team of hiring managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.

Step 2 – You’ll be invited to a face-to-face interview at the Tesco Bureaux to meet with our Bureau Manager. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis they’ll also be a small numerical test too that’llyou’ll complete.

Step 3 – If successful we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us. 

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As a Travel Services Partner you will be at the heart of what we do. Supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

We are looking for people that thrive in a travel money retail environment. Putting great service first and working to give customers a memorable experience. This is an exciting role, where no two days are the same and offers growth and development for those looking to develop their retail or financial service careers.

Duties of this role include:

Developing strong relationships with customers, understanding their travel money needs, and ensuring they start their travel experience in the best way possible.  Working as a Travel Money Ambassador; becoming an expert on foreign exchange and the ever-changing travel market. Working to achieve and exceed your own targets and performance goals whilst supporting colleagues in a wider team. Accurately and efficiently dealing with cash and digital financial exchanges to process daily online and in store foreign exchange requests Adhering to our own standards of best practise and complying with financial regulations and law.

To succeed in this role, you will be someone with a passion for travel or the finance sector, is confident in dealing with customers and retail exchanges and has the drive and ambition to develop your career within a global company.

In return we are offering:

A competitive basic salary with opportunity to increase your OTE by reaching and exceeding targets A leading flexible benefits package including but not limited to: critical illness, dental insurance and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime. 25 Days Holiday, pro rata. Bank holidays and the opportunity to gain more days the longer you are a part of Travelex as well as the option to buy more days

Why Travelex?

Travelex are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever. 

Apply with Travelex today and kickstart a rewarding career within travel and financial services.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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