Medical Secretary Administrator

2 weeks ago

Middlesbrough, United Kingdom Discovery Practice Full time

Job summary

The main aspects of the role areto support and facilitate patient access to health care professionals andservices by providing secretarial and administrative support to the practiceensuring that a full range of duties, are carried out in an accurate, efficientmanner and in accordance with practice policy. Providing effectivecommunication across the practice teams and with other organisations to supportpatient care and safety whilst, enabling the practice fulfilment of the GP GMSand enhanced service contracts.

Applicants will need excellentcustomer service skills be able to maintain a professional attitude towardspatients, colleagues and other healthcare organisations teams and posses good numeracy and literacy skills.

Discovery practice provides a friendly and supportiveenvironment across our multi-disciplinary team. We provide services forapproximately 8840 patients and we are also part of the Central MiddlesbroughPrimary Care Network. Our Network provides our teams additional support withaccess to a workforce of Health care professionals not normally seen in PrimaryCare. Creating an evolving and innovative Primary Care Service for the benefitof patient and staff wellbeing.

Main duties of the job

List is not exhaustive butprovides a indication of the type of support and tasks our Secretarial team undertake:

Offer a comprehensive range of secretarial services to the practice team

Production and preparation of patient referrals, medical reports and othercorrespondence.

Monitor/Maintain e-referral system and referrals process. Ensure timely completion and communication.

Subject Access Requests documentation preparation and adherence to GDPR and SAR legislation/guidance.

Effective communication with all external agencies in relation to patient care and advice and guidancerequests via telephone or written.

Production and processing invoices and payments for both NHS and non-NHSservices provided by the practice.

Ensuring effective feedback to relevant team members and in designatedtimescales

Timely and accurate production of minutes of meetings and theirappropriate distribution.

Coordination and effective communication of MDT and team meetings.

Data collection in relation to areas of your role/team designatedresponsibility.

Monitor and provide assistance on rejected referrals, system messages, tasks and updates.

Complete clinical correspondence filing/coding and uploading following agreed Protocol/pathways associated with this role paying particular attentionto GDPR processes and Data ProtectionPolicy.

Responsible for own time management, completing tasks within agreedtimescales.

About us

We would like to recruit a newmember to our team and have a vacancy. The ideal candidate will beenthusiastic, innovative and adaptable to change in todays challenging PrimaryCare environment.

We are a 3 GP Partner practiceproviding quality health care to a population of approximately 8840 patientsoperating from the Cleveland Health Centre located above the Cleveland CentreShopping Mall.

Our practice team consists of 3GPs, 3 Advanced Nurse Practitioners, 1 Nurse Practitioner, 2 Practice Nurses, 2Health Care Assistants supported by our team of Reception, Administration,Secretarial and Management members. In addition, we also have our Networkcolleagues of Pharmacists, Physiotherapists, Mental Health Practitioner, SocialPrescribers and Care Coordinators.

We are an open and friendly teamand provide a supportive and learning environment to all.

Job description

Job responsibilities

JobDescription

Job Title: Secretary/Administrator

Responsible to: Partners and Practice Manager

Offer a comprehensive range of secretarial services to the practiceteam

Audio and copy typing

Photocopying, encrypted email/Disc and use of iGPR software tofacilitate SAR requests and other documentation following GDPR and SARlegislation.

Communication with hospital departments community services and otherexternal agencies

Produce and processing invoices and payments for both NHS and non-NHSservices provided by the practice

Ensuring effective feedback to relevant team members and in designatedtimescales

Assisting with the timely and accurate production of minutes ofmeetings and their appropriate distribution.

Ensuring Subject Access and Report writing requests are dealt with inthe appropriate timescale, payments received and consent and confidentiality ofthe patient is maintained at all times utilising software packages such asiGPR.

Entering data such as (referral figures, claims data, demographicsetc), onto databases or other system developed for this purpose when required.

Monitor and Maintain the e-referral referrals process for the practice.Ensuring referrals are completed within timescales and Advice and Guidancecommunication.

Monitor and provide assistance on rejected referrals of system messagesand updates.

Run Monthly searches for PPA claims

Complete clinical correspondence coding and uploading under agreed Protocol/pathwaysassociated with this role paying particular attention to GDPR processes.

Ensure practice resilience in supporting practice team with trainingand development for agreed specified areas

Responsible for own time management, completing tasks within agreedtimescales.

Dueto the responsibilities of this post being non-exhaustive you will be expected tofully assist in other duties, not listed above, when requested to do so.

Person Specification

Qualifications

Essential

Maths GCSE D or above or similar qualification English GCSE grade A-D or equivalent qualification RSA clerical or administration qualification (or similar) Good organisational skills

Desirable

Knowledge of Medical Terminology Knowledge and experience of using a range of databases or patient information systems such as Systemone/EMIS.

Personal Attributes

Essential

Ability to communicate with staff at all levels Ability to work as a member of the team or unsupervised Time management Skills

Experience

Essential

Experience for providing clerical or administration services. Excellent customer service and communication skills

Desirable

Experience of working with in an NHS or similar environment.

  • Medical Secretary

    2 months ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    **18.75 Hours per week** **Department - Gastroenterology** We are looking for an experienced secretary to join the secretarial and administration team in Gastroenterology. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior medical staff in an...

  • Medical Secretary

    1 month ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    **37.5 Hours per week** **Department - Ophthalmology** We are looking for an experienced secretary to join the secretarial and administration team in Ophthalmology. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior medical staff in an...

  • Medical Secretary

    1 month ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    **22.5 Hours per week** Department: Ophthalmology We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior...

  • Medical Secretary

    1 month ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    **22.5 Hours per week** Department: Rheumatology We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior...

  • Medical Secretary

    1 month ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    **37.5 Hours per week** **Department: Pain Department** We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and...

  • Medical Secretary

    1 month ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    **30 Hours per week** Department: Respiratory We are looking for an experienced secretary to join the clinical administration and clerical teams in Respiratory Medicine at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to our...

  • Medical Secretary/Higher Medical Secretary

    2 weeks ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job summary Hours per week This role is to work on site, within the core hours of - ( hours per day). Department - Neurology, Neurosciences Post holders will be appointed at band 3 or band 4 depending upon previous experience as laid out in the Trust's development framework for medical secretaries. The framework provides a clear...

  • Medical Secretary

    1 month ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    30 Hours per week **Department**: Respiratory We are looking for an experienced secretary to join the clinical administration and clerical teams in Respiratory Medicine at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to our...

  • Medical Secretary

    4 weeks ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Previous applicants need not apply 1 x 37.5 hours 1 x 30 hours **Department**: Respiratory We are looking for an experienced secretary to join the clinical administration and clerical teams in Respiratory Medicine at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a...

  • Medical Secretary

    2 weeks ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job summary The pathology departments at North Tees and Hartlepool NHS foundation trusts and South Tees hospital NHS foundation trust are working collaboratively to develop a joint service with services being delivered on both hospital sites, this will require cross site working as appropriate. The post holder will provide an effective...

  • Medical Secretary

    2 weeks ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    18.75 Hours per week Department - Gastroenterology We are looking for an experienced secretary to join the secretarial and administration team in Gastroenterology. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior medical staff in an...

  • Medical Secretary

    3 days ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    37.5 Hours per week Department - Ophthalmology We are looking for an experienced secretary to join the secretarial and administration team in Ophthalmology. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior medical staff in an efficient and...

  • Medical Secretary

    2 weeks ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    37.5 Hours per week **Department**: Pain Department We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior...

  • Medical Secretary

    5 days ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    22.5 Hours per week **Department**: Ophthalmology We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior...

  • Medical Secretary

    6 days ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    18.75 Hours per week **Department**: Haematology We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior...

  • Medical Secretary

    4 days ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    22.5 Hours per week **Department**: Rheumatology We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior...

  • Medical Secretary

    10 hours ago

    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    25 Hours per week - Previous applicants need not apply* **Department**: Spinal Surgery Department We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical...

  • Team Administrator and Secretary

    3 weeks ago

    Middlesbrough, United Kingdom Tewv Brits Full time

    Tees Esk and Wear Valleys NHS Foundation Trust The Forensic Community Service at Roseberry Park is looking for a Team Administrator to provide a comprehensive secretarial and administrative support service to all members of the multi-disciplinary clinical team. You will be offered appropriate training to ensure you can fulfil and excel within the role. ...

  • Medical Administrator

    1 week ago

    Middlesbrough, United Kingdom Hays Specialist Recruitment Limited Full time

    Are you interested in becoming a Medical Administrator **Your new company A local healthcare provider, dedicated to providing exceptional care to the general public.** **Your new role: To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties will...

  • Medical Secretary Long Term Temp

    1 week ago

    Middlesbrough, United Kingdom Hays Specialist Recruitment Limited Full time

    Are you interested in working as a Medical Secretary? **Your new company A local healthcare provider, dedicated to patient care within the community** **Your new role** - **Receive and assist patients as needed**: - **Type medical documents**: - **Maintain detailed patient and medical records**: - **Manage office communications (e.g. phone,...