Host/Hostess - Alderley Edge, Cheshire
7 months ago
Host/Hostess - Alderley Edge, Cheshire
San Carlo Restaurant Group are hiring a Host/Hostess
Based on authentic modern Italy, San Carlo Group is constantly growing with 25 restaurants now in the UK and a growing international presence. Restaurants include San Carlo, Cicchetti, Alto at the rooftop, Selfridges, Bottega, Isola, Fumo, Signor Sassi, Champagne Bar and Gran Cafe.
Staff Benefits:
You will be joining, one of the world’s leading family-owned companies - which means global opportunities Delicious, healthy Meals whilst on duty – all free 30% discount in our restaurants, for you and your friends & family Gym discount scheme Squadra – our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays. Support in training and continuing Professional development Online development training with our San Carlo App ‘lacademia’ Wagestream – giving you flexibility to access, track, build and better manage your pay. Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family. Free confidential counselling sessions to help with you and your families wellbeing Free online health portal – giving you resources at your fingertips to help you reach your goals. Access to Hapi-life – a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing. Bring your friends and take part in our generous ‘Refer a Friend’ programme and earn up to £1000 per personKey Responsibilities:
Greeting guests as they enter the restaurant and welcoming them. Managing the restaurant's waiting list and seating guests promptly and efficiently. Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms. Answering phone calls and managing reservations. Answering guest inquiries about the restaurant's menu, special promotions, or other services offered. Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages. Keeping track of table turnover and communicating table availability to servers. Handling any customer complaints or issues in a courteous and professional manner. Maintaining accurate records of guest counts and reservations.Required Qualifications & Experience:
Experience in a similar role Excellent communication skills Meticulous attention to detail, highly organised and capable of handling multiple tasks A proactive self-starter who can work independently with good judgement and minimal direction The starting salary for this role is £10.42. Any increase on this salary, will be based on individual candidate experience, which will be assessed during the interview-
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