Programme Manager

4 weeks ago

Basildon, United Kingdom SS&C Technologies Holdings Full time
Job Description

SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many countries, including the U.S., Canada, the U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.

Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.

Hybrid London/Basildon/Dublin

About the Role

To manage complex/multi-stream projects and/or large programmes of work to agreed timelines, budgets and the required quality standards with a key focus on RAID management, financial control and reporting.

To work directly and regularly with the sponsors/owners and technical teams, as well as other project stakeholders and 3rd Parties ensuring projects are effectively resourced.  To manage relationships with a wide range of groups (including all project contributors).

To mentor/develop any direct reports ensuring objectives are understood and measurable.

To deputise for Delivery Director as and when required.

To be SS&C representative at client forums as and when required

Your Responsibilities

  • Define and deliver the programme scope (including management of change control)

  • Managing and leading the Project Team - co-ordination of working groups engaged in project work including Technical teams

  • Detailed project planning

  • Manage financials including actuals, forecasts and tolerance to ensure the project remains in governance

  • Maintain the programme record (e.g. RAID log, progress & financial reporting etc.) for all allocated projects and conform to standards and policies defined by the PMO.

  • Control scope producing Change Requests as appropriate in a timely manner.

  • Plan resources to ensure project/programme deliverables are met. Contribute to the overall resource planning process (demand and supply) of change including escalation of resource constraints and conflicts for prioritisation and decisions directly to the Portfolio Director

  • Risk, issue and dependency management

  • Project reporting – internally (and externally where appropriate)

  • Stakeholder management, communication and presentation to all levels within SS&C and Clients

  • Key contact throughout the project

  • Ensure adherence to Enterprise Change Framework (ECF), and required project documentation and audit trails

  • Management of early live support

  • Own and drive departmental continuous improvement initiative(s)

On an ad-hoc basis represent the department at forums and other meetings as appropriate.

Your Experience

  • Proven project delivery over a minimum of 5 years, ideally in a financial services environment

  • Ability to drive change and effectively manage projects and stakeholders.

  • Strong oral and written communication skills; must be articulate and persuasive.

  • Highly motivated, with strong problem-solving and analytical skills, proactive.

  • An expert in financial control, budget management, and risk and issue management

  • Expert-level knowledge and experience in structured project management methodologies and project management tools

  • Ability to work under pressure, always maintaining a calm and assertive manner.

  • High level of interpersonal and teamwork skills with the ability to build and maintain strong relationships with senior managers, managers, and colleagues across the organisation.

  • Knowledge of one of these areas: Financial Services and Wealth is desirable.

  • Competent user of MS Outlook, Excel, Word, PowerPoint, and MS Project

EEO Statement / Non-agency Disclosure

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

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