Network Navigator

6 days ago


London, United Kingdom 455 North London NHS Foundation Trust Full time

Job summary

We are seeking committed and diligent staff to work as Network Navigators in our Acute Mental Health Wards at Highgate Mental Health Centre. The roles are full time and in person with face to face working as a minimum expectation. These are new roles to work alongside our Patient Flow service and will be part of a wider system of supporting and managing our patient access and flow within the North London Mental Health Partnership.

Directly reporting to the Discharge Coordinator - you will be assigned to a an acute ward and will spend each day operating within the ward, ensuring our 72 hour formulation meetings are in place, linking in with the ward staff and ensuring all actions are completed in order to facilitate the safe discharge of the in-patient population as and when they are clinically ready for discharge.

Hours of work are Monday to Friday 9am to 5pm - five days per week.

Main duties of the job

Network Navigators will be responsible at ward level for ensuring that each patient's network of care is involved early in admission to inform care planning and timely discharge. They will organise this system around the patient to join key meetings during the admission.

The quality of interaction with patients and those involved in their care will be characterised by an approach that is therapeutic, strengths based, and recovery orientated. The network will include as wide a range of relevant individuals and services as required to support the patient's recovery. This will include carers, community mental health and substance misuse teams, voluntary sector organisations, criminal justice system staff and housing providers where relevant.

The post holders will work closely with Discharge Coordinators and their designated ward(s) to identify individual patient's strengths and barriers to discharge at the earliest opportunity following admission. They will work with the clinical teams involved to ensure timely resolution of barriers to ensure patients are discharged when they are clinically ready. Facilitating the contribution of carers is a key activity.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:1. We will provide consistently high-quality care closer to With our partners in North London and each borough we will ensure equity of outcome for all3. We will offer great places to work, providing staff with supportive environment to deliver outstanding We will be more effective as an organisation by pioneering research, quality improvement and technology.

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Job description

Job responsibilities

Network Navigators will connect with a wide range of internal and external parties to support care planning and discharge planning. Within the Trust, this will include liaison with other resources that have a focus on discharge including mental health Social Workers, Crisis Resolution Teams, Personality Disorder Liaison Nurses, and Occupational Therapists. External pathways will include interface with general adult social care and a range of housing and other accommodation pathways. Single gender womens wards will require connection to specific services domestic violence and refuge services and Childrens Services.

daily attendance in ward and board rounds attendance in all relevant meetings completion of referral on forms, entering information and narrative in EPR systems documentation and handling of all issues pertinent to discharge creating and managing actions from meetings ability to work independently but within a wider team exceedingly good communication skills both written and verbal ability to work under pressure in a busy and acute mental health ward Person Specification

Qualifications

Essential

Diploma in MH/NVQ level 3 or 4 MH or extensive current paid experience

Desirable

experience or willing to undertake training de-escalation techniques

Abilities

Essential

Well developed inter-personal skills

Desirable

Digital competence and good written and verbal skills

Experience

Essential

Previous experience in health and social care setting

Desirable

to be knowledgeable about mental illness
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