Warranty Administrator
3 weeks ago
Overview
Lookers, Hamilton Audi
Contract Type: Permanent
Salary: £25,000 per annum
Hours: Monday - Friday 8:30am - 5:30pm
Matthew Lochrie (Aftersales Manager) is on the hunt for a Warranty Administrator to come and join his fantastic team over at our Hamilton Audi Dealership. You will be part of a fantastic team which will be there to support and guide you through your new role.
Our Warranty Administrators are fundamental within our Aftersales department Day-to-day they are primarily responsible for processing warranty claims as well as liaising with customers both face-to-face, over the phone and via email. We are looking for an individual with a customer service background “serviced” to perfection
Responsibilities
Processing warranty claims to manufacturer standards Assessing the quality of warranty job cards which includes feeding back to the workshop Invoicing and other ad-hoc administrative tasks Supporting with Paint and body claims Interacting daily with customers over the phone
Qualifications
You will possess attention to detail and strong organisation skills; this is essential when prioritising and scheduling work appropriately. You will also be great at talking to customers and showcase a friendly but professional manner. Furthermore, you will be able to build strong and lasting relationships with your fellow colleagues.
It is also essential that you have strong IT skills; are you able to easily navigate around the Microsoft packages?
If your skills and experience match what we are looking for, please
