Volunteering Transformation Manager

2 weeks ago


London, United Kingdom The Scouts Association Full time

Scouts is an equal opportunity employer. We're committed to diversity and actively seeking applicants from a wide range of backgrounds, in particular, Black, Asian and ethnic minority communities.

Will you be our next Volunteering Transformation Manager?

Responsible to: Head of Volunteering Experience

Department : Volunteering Operations Department

Base Location: Gilwell Park or Homebased

If Gilwell based contract, the expectation would be to come into the office once a week, plus one day a month for collaboration with wider team

If home based contract, then expectation is once every 4-6 weeks.

Term: Permanent

Salary: £48,235 per annum - Band G, Level 3 - Inclusive of Outer London Weighting (Gilwell Park)

Salary: £46,475 per annum - Band G, Level 3 - (Homebased)

Hours: 35 hours per week - Evening work expected a few evenings per month.

About the role

The volunteering experience team is working to improve the experience of volunteering for every volunteer at Scouts (and those who’ve not yet joined us.) We want to make volunteering easier and more fun. We want to involve more volunteers so we can reach more young people and new communities. We want our volunteers to better reflect their local communities and national demographics, and ensure that every volunteer feels a valued part of Scouts.

The person in this role will bring technical expertise in volunteering and user centred design to improve our experience for volunteers including our processes, digital tools and systems, and internal culture. They champion inclusion and help us to ensure the experience of volunteering in Scouts is fit for the future and truly enables everyone to join our adventure and provide young people with Skills for Life. They actively seek insights and feedback to drive continuous improvement and are experience in running user workshops and engagement. 

 In joining the Volunteering Experience team you will be joining a positive, supportive, collaborative team who really enjoy working together and are committed to making the team a great one to work in for all our staff and volunteer colleagues.

There is great support for learning and developing new skills, including in service and user centred design as well as our Brilliant Leaders development programme. You’ll have the opportunity to influence the development of digital systems as well as opportunities for multi-team collaboration in the role, including relationship building and a chance to demonstrate and develop your own leadership skills. You will have the chance to support others to grow, develop and succeed across the team.

There is also a great commitment to a healthy work / life balance, and good practice in place to support hybrid and flexible working (with a wonderful forest based office space too). 



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