Support Functions
1 month ago
Our Administration Team processes and responds to correspondence from our customers to ensure correct outcomes based on individual circumstances. A vital back office team, we make sure our business runs smoothly and efficiently. Achieving timescales and high quality standards in a fast-paced environment, we update our systems and leave comprehensive notes, so all of our teams can quickly understand the actions that have been taken on our customer accounts. Some of our duties include:
- Corresponding with customers via letter and email
- Corresponding via online portals, spreadsheets, letters and email
- Processing of mail
- Scanning
- Identifying complaints /pre-legal accounts
Our Operations Support Team is responsible for liaising with originators and clients on both debt purchase and contingency accounts to gather more information for our customers. We also deal with our customers who have either already gone through or are going through an insolvency process such as bankruptcy. We also investigate cases where our customers have a dispute or are claiming fraud. In addition, we look to investigate and resolve these with the customer journey at the forefront.
The work Operations Support does is very important for the wider business, both in terms of our customers but also for our clients on contingency matters. It is important that we help to continue to build good relationships with our clients, to maintain and improve the high reputation we have built and to help encourage more business.
Our department consists of different areas which include:
- Insolvency
- Fraud & Disputes
- Post Sales
- Credit Account Information
Confident and self-motivated with a good eye for detail, you must have excellent communication and decision making skills. Ideally with some experience of logging, processing and responding to customer correspondence gained in an office role, you should also thrive under pressure and be able to work effectively on your own initiative and as part of a team. Some experience of finance and industry regulators would be an advantage.
Why join us?We’ll provide you with the first-class training you need to realise your potential and maintain our high quality standards. Empowered to make a difference, you’ll also enjoy our great team spirit and working in a fun environment where you’ll feel recognised, rewarded and valued.
Search & Apply
-
IT Functional Consultant
5 days ago
Manchester, United Kingdom Ridge Full timeOverviewSeeking a Functional Consultant specialising in HR / People / Digital Employee ExperienceLocation: This role can be based in any of our offices, working on a hybrid basisWho are we?We are an award-winning multidisciplinary built environment consultancy, employing over 1100 people across 11 locations throughout the UK. Our vision is to help our...
-
Functional Consultant
1 day ago
Manchester, United Kingdom Vanguard Cloud Consulting Ltd Full timeJob Title – Salesforce Functional ConsultantReporting to the Head of Service Delivery you are responsible for ensuring the success ofVanguards customers. As a Senior Functional Consultant, you will deliver Salesforce's bestideas, innovations, and capabilities to customers and match these offerings to thecustomers' business goals, driving greater business...
-
SAP Functional Analyst
2 weeks ago
Manchester, United Kingdom Undisclosed Company Full timeRole: SAP Functional AnalystLocation: ManchesterDuration: 12 MonthsDay rate: £500 per day inside IR35 Job Description:We are looking for a dedicated and experienced SAP Functional Analyst specialising in PP and MM to provide comprehensive support during our customer's migration to S/4 HANA. The ideal candidate will be based in Manchester, US, and will...
-
SAP Functional Analyst
1 week ago
Manchester, United Kingdom Experis - ManpowerGroup Full time €500Role: SAP Functional Analyst Location: Manchester Duration: 12 Months Day rate: £500 per day inside IR35 Job Description: We are looking for a dedicated and experienced SAP Functional Analyst specialising in PP and MM to provide comprehensive support during our customer's migration to S/4 HANA. The ideal candidate will be based in Manchester, US,...
-
D365 Functional Consultant
4 days ago
Manchester, United Kingdom Pearson Carter Full timePearson Carter is currently working with a Leading Ms Gold Partner based in the UK, they are looking to recruit a Microsoft Dynamics 365 CRM CE Functional Consultant to join the team. Get in touch if you’re looking for your next opportunity! **Responsibility** - Dynamics 365 CE/CRM Full Life Cycle Projects. - Configuration and Implementation of Dynamics...
-
Nurse - Functional Assessor
3 days ago
Manchester, United Kingdom TFS Healthcare Full timeNurse Functional Assessor - **Locations: Manchester**: - **Salary: £39,500 pa**: - **Permanent - full time or part time available, on a hybrid working basis.** Are you seeking a genuine work-life balance in an organisation that supports you to be great in your role? We're looking for OTs who wish to thrive as you use and develop your clinical skills in a...
-
Functional Skills Tutor
1 day ago
Manchester, United Kingdom City College Coventry Full timeThe Manchester College has many Campus locations across Greater Manchester, each with its own specialist cutting-edge facilities within a friendly and supportive environment. We are the largest Further Education College in the UK providing education and training to a wide range of learners. We now have an exciting opportunity to join us as a Functional...
-
Hcm Functional Configurations
1 day ago
Manchester, United Kingdom Public Sector Resourcing Full time**HCM Functional Configurations** **Contract Term: 6 Months** **Contracting Authority: MOD** **Location: Hybrid working (Manchester office, twice a month)** *** **As a **HCM Functional Configurations**your main responsibilities would be**: - Work closely with the HR Product Owners and other key stakeholders to understand requirements and enhancement...
-
Workday Functional Consultant
1 month ago
Manchester, United Kingdom CE Back Office Solutions Limited Full timeAs a HR functional consultant, you will be responsible for helping our clients deliver their people transformations. The role will be responsible for - Defining the end to end processes across all HR processes - Defining solutions for all elements of the process including the non-workday steps - Ensuring designs are accepted by the business users - Ensuring...
-
Workday Functional Consultant
1 month ago
Manchester, United Kingdom CE Back Office Solutions Limited Full timeAs an HR functional consultant, you will be responsible for helping our clients deliver their people transformations. **The role will be responsible for**: - Defining the end-to-end processes across all HR processes - Defining solutions for all elements of the process including the non-workday steps - Ensuring designs are accepted by the business users -...
-
Workday Functional Consultant
1 month ago
Manchester, United Kingdom CE Back Office Solutions Limited Full timeAs a Functional Consultant, you will be responsible for helping our clients deliver their people transformations using Workday. **The role will be responsible for**: - Defining the end-to-end processes across all HR processes - Defining solutions for all elements of the process including the non-workday steps - Ensuring designs are accepted by the business...
-
Talent Partner
2 weeks ago
Manchester, United Kingdom THG Full timeTHG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally. We're powered by a global team of over 7,000...
-
Manchester, United Kingdom Avanade Full timeresponsible for the definition and collection of requirements through to the build and deployment of the solution. A client centric attitude and excellent interpersonal skills are required to lead and develop trusted relationships with key stakeholders. This role provides the opportunity to work for the Microsoft® #1 Partner, with an unrivalled focus on...
-
Oracle R12 Techno Functional
2 days ago
Manchester, United Kingdom BlueGate Consulting Full time €50,000Visa sponsorship available for strong Oracle R12 Techno Functional Specialists with SCM or ASCP / Demantra experience.Oracle R12 Techno functional developer – Oldham – Greater Manchester, to £50K + excellent benefits - Visa sponsorship available Oracle EBS R12, supply chain (OM, PO), planning systems, functional programming, ASCP, DemantraBluegate are...
-
Functional Skills
4 weeks ago
Manchester, United Kingdom The Manchester College Full time**Job profile**: - The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job details**: - Job reference REQ008490 Date posted 21/06/2023 Application closing date 25/07/2023 Location Manchester Salary £21,000.00 - £39,518.59 Package Competitive...
-
Functional Skills
4 weeks ago
Manchester, United Kingdom The Manchester College Full timeJob description The Manchester College has many Campus locations across Greater Manchester, each with its own specialist cutting-edge facilities within a friendly and supportive environment. We are the largest Further Education College in the UK providing education and training to a wide range of learners. **We have an exciting opportunity to join us as a...
-
Oracle R12 Techno Functional
4 days ago
Manchester, United Kingdom BlueGate Consulting Full timeVisa sponsorship available for strong Oracle R12 Techno Functional Specialists with SCM or ASCP / Demantra experience.Oracle R12 Techno functional developer – Oldham – Greater Manchester, to £50K + excellent benefits - Visa sponsorship availableOracle EBS R12, supply chain (OM, PO), planning systems, functional programming, ASCP, DemantraBluegate are...
-
Operations Support Assistant
1 month ago
Manchester, United Kingdom Global Support Services (UK) Full time**WE’RE READY FOR OUR NEXT SUPERSTAR** Global Support Services (GSS) is one of Europe’s fastest-growing small businesses, and we’ve set our sights on becoming the leading provider of specialist security services here in the UK, becoming an employer of choice in our industry along the way. Our vision is to inspire our partners and staff by passionately...
-
Oracle R12 Techno Functional
4 days ago
Manchester, United Kingdom BlueGate Consulting Full timeVisa sponsorship available for strong Oracle R12 Techno Functional Specialists with SCM or ASCP / Demantra experience.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Oracle R12 Techno functional developer – Oldham – Greater Manchester, to £50K + excellent benefits - Visa...
-
Oracle R12 Techno Functional
5 days ago
Manchester, United Kingdom BlueGate Consulting Full timeVisa sponsorship available for strong Oracle R12 Techno Functional Specialists with SCM or ASCP / Demantra experience.Oracle R12 Techno functional developer – Oldham – Greater Manchester, to £50K + excellent benefits - Visa sponsorship available Oracle EBS R12, supply chain (OM, PO), planning systems, functional programming, ASCP, DemantraBluegate are...