Residence Advisor

SUMMARY:

Full-time; temporary role starting in June/July 2024 6 days a week contract, weekend availability Live-In required with accommodation provided on site Residence emergency phone duty Reports to Residence Manager Residence located in the heart of the City, less than a 15 minute walk from campus and the City Centre

CORE SKILLS:

Reliable, responsible, and able to work independently with common sense
Approachable, confident, and friendly personality
Customer service oriented
Strong communication skills
Flexible approach and comfortable working in a busy environment 
Killer instinct, Pro-active and problem-solving mindset
Ability to handle difficult situations with ease & remain calm under pressure
Ability to make independent decisions but consult when appropriate
Sensitive approach to welfare issues 

OBJECTIVES:  

To support the Residence Manager in running an efficient department To ensure the highest level of customer service and satisfaction is delivered to students To ensure Weekends are run smoothly and residence assistants are supported To support students in their daily life and enable them to achieve the best experience and highest learning possible To promote the best image of the school in the local community through contact with local suppliers, contractors, and others To ensure all health and safety requirements are adhered to To ensure effective and efficient teamwork To maintain EF policies, regulations, and criteria of accrediting bodies

RESPONSIBILITIES:  

Live in EF residential accommodation and oversee comfort, safety, and conduct of students To assist the Residence Manager ensuring Weekends are well planned and run smoothly with lots of energy and welcoming To organize the work process / delegate duties between residential To assist with Weekend reception duties overseeing arrivals and departures from residence accommodation To prepare arrival & departure documents for residential assistants on duty at weekend To ensure standards of rooms and quality of services are maintained by conducting weekly building checks, checking, and updating posters and signs when appropriate To assist with curfew and ensuring under 18 students are in their rooms by assigned time To assist students with general enquiries and take appropriate action in the event of student misconduct, addressing concerns with relevant school staff To ensure student welcome packs are ready for each weekend’s new arrivals To ensure Safeguarding procedures are in place and concerns are shared with relevant school staff To follow EF procedures and take responsibility for fire safety in the event of alarms by receiving training in operating fire alarm system, familiarising self with evacuation procedures, and always acting appropriately in the event of a fire or alarm To ensure communication between day and night staff during the Weekend is effective and followed up To support security team when required To assist with emergency phones when required ensuring teamwork To attend regular staff meetings and adhere to the Residence Assistant Code of Conduct Report issues or concerns promptly to the Residence Manage

EF is committed to safeguarding and promoting the welfare of children and young people.
All posts are subject to an enhanced DBS check and character referencing. 

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