Waiting Staff

3 weeks ago


StratforduponAvon, United Kingdom Royal Shakespeare Company Full time

Do you enjoy meeting new people? Do you want to work in a creative environment? Are you a team player who thrives on delivering excellent customer service? Have you considered a role at the RSC?

With an exciting summer season on the horizon, we're expanding our workforce and seeking passionate individuals to create memorable dining experiences for our Cafes, Bars and Rooftop Restaurant.

Join our operations team as Waiting Staff and be part of something extraordinary   

Under the guidance of the Catering Managers, you'll be pivotal in providing excellent customer service, ensuring every guest leaves with unforgettable memories of their dining experience. Your role will encompass supporting the smooth operation of both the Rooftop Restaurant, Theatre bars and cafes including hospitality for events and private dining.

See where you would be working with our 360-degree tour.

What will I receive:

  • Full training and personal development
  • Share of the TRONC
  • Complimentary theatre tickets
  • No split shifts
  • Consecutive days off as standard
  • No evening dinner service unless exclusive, private dining is required
  • Reduced working hours on Sundays

Reporting to the Catering Managers, you will:

  • Greet and welcome customers
  • Ensure orders are taken and the service style is efficient 
  • To always ensure that the Rooftop Restaurant and theatre bars is presented in style appropriate to the service.
  • Deliver excellent customer service to ensure guests have a memorable and enjoyable dining experience
  • Tailor your approach to each customer, exciting them with our latest food menu and drink offer
  • Handle all bills

We are looking for:

  • Someone with an understanding of food and drink service
  • The ability to work quickly and cleanly under pressure
  • A friendly and outgoing approach
  • Great attention to detail
  • Good time keeping
  • team player who thrives on delivering outstanding customer service
  • Must be of legal age to serve alcohol

This is a full-time, permanent position, for 39 hours based in Stratford-Upon-Avon, working a variety of shifts, including evenings and weekends.

Access and Inclusion    

We are committed to cultivating a diverse and inclusive workplace culture, and welcome and encourage applications from candidates of all backgrounds, identities and lived experiences.      

We offer support and resources to aid access to the application and interview process, as well as the role itself, should you be successful. To discuss in further detail, please contact jobs@rsc.org.uk - we would be delighted to talk with you.  

Application Process    

All applications should be made online using the RSC website.       

About the RSC    

The RSC strives for excellence, and values integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working in all our activities.    

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy, and safe. We place great importance upon developing a diverse, highly motivated, and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.     

The Royal Shakespeare Company (no. 212481) is a registered charity.    


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