Project Manager
4 weeks ago
SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.
Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.
About the Role
We have an exciting opportunity to join our Enterprise Change team as a Project Manager. You will be tasked with managing projects to agreed timelines, and budgets and to the required quality standard. With a focus on RAID management, financial control and reporting.
You will work directly and regularly with the sponsors/owners and technical teams, as well as other project stakeholders and 3rd Parties ensuring projects are effectively resourced. To manage relationships with a wide range of groups (including all project contributors).
You will also support and be involved in the Inception Process for projects, governance and reporting and facilitating the handover from Inception to the design and subsequent delivery stages of the projects. This will primarily cover more complex/higher business priority activities and also be expected to lead a series of projects with less complexity but equally of higher business priority.
Your Responsibilities
To manage complex/multi-stream projects to agreed timelines, budgets and the required quality standards with a key focus on RAID management, financial control and reporting.
To work directly and regularly with the sponsors/owners and technical teams, as well as other project stakeholders and 3rd Parties ensuring projects are effectively resourced. To manage relationships with a wide range of groups (including all project contributors). Key duties will include:
Define and deliver the project scope (including management of change control)
Managing and leading the Project Team - co-ordination of working groups engaged in project work including Technical teams
Detailed project planning
Manage project financials including actuals, forecasts and tolerance to ensure the project remains in governance
Maintain the project record (e.g. RAID log, progress & financial reporting etc.) for all allocated projects and conform to standards and policies defined by the EPMO.
Control scope producing Change Requests as appropriate in a timely manner
Plan resources to ensure Project deliverables are met. Contribute to the overall resource planning process (demand and supply) of change including escalation of resource constraints and conflicts for prioritisation and decisions directly to the Delivery Director.
Risk, issue and dependency management
Project reporting – internally (and externally where appropriate)
Stakeholder management, communication and presentation to all levels
Key contact throughout the project
Ensure adherence to Enterprise Change Framework (ECF), and required project documentation and audit trails
Management of early live support
Own and drive departmental continuous improvement initiative(s)
On an ad-hoc basis represent the department at forums and other meetings as appropriate
Your Experience
Proven project delivery over a minimum of 2 years, ideally in a financial services environment
Ability to drive change and effectively manage projects and stakeholders
Strong oral and written communication skills; must be articulate and persuasive
Highly motivated, strong problem solving and analytical skills, proactive
An understanding of financial control, budget management, and risk and issue management
Knowledge and experience of structured project management methodologies and project management tools
Ability to work under pressure, maintaining a calm and assertive manner at all time
High level of interpersonal and team working skills with the ability to build and maintain strong relationships with senior managers, managers, and colleagues across the organisation
Knowledge of one of these areas: Financial Services and Wealth is desirable
Competent user of: MS Outlook, Excel, Word, PowerPoint, and MS Project
EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
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