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Logistics Coordinator Team Leader

4 months ago

Chelmsford, United Kingdom G4S Full time

Job summary

Logistics Coordinator Team Leader - Nights

Location: Chelmsford - CM1 2QE

Hours: Full time hours - 42 Hours per week

Shifts:4 on 4 off shift pattern - Nights

Rate of Pay: £28,000 Per Annum Plus Out of hours salary enhancements (Pay review currently in process)

Main duties of the job

G4S are looking for a Logistics Coordinator Team Leader to create a professional and high quality Out Of Hours logistics function that delights our customers and patients and meets all of their specific needs. By inspiring the Out of Hours Team to deliver their best work every day.

About us

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

Free onsite parking

Progression, training and development catered to you.

Charity work- Match-IT and Payroll Giving

Refer A Friend incentives

Company pension scheme with employer contributions.

G4S Life Assurance Scheme.

Subsidised healthcare plan.

Charity work- Match-IT and Payroll Giving.

Confidential Counseling Services

24/7 support specialising in health and medical

Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

Why G4S?

G4S Patient Transport Services is one of the UKs largest Non-Emergency Patient Transport providers, carrying out over 50,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call center, we employ over 720 members of staff to deliver safe, caring, high-quality patient transport.

At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.

Job description

Job responsibilities

What's Involved:

Responsible for carrying out investigations and ensuring team members learn from near misses and incidents and take steps to prevent recurrence

Responsible for ensuring risk assessments and safe systems of work are updated and communicated to all staff as required.

Accountable for ensuring all team members work in a safe and compliant manner

Accountable for ensuring all health and safety records and admin are completed accurately and in line with regulations across own team

Responsible for maintaining detailed, technical knowledge of our operating system

Accountable for ensuring OOH logistics Coordinators (controllers) are trained to a skilled level on the operating system

Ensure all out of hours staff are sufficiently trained for their duties and the training matrix is always up to date

Accountable for the high performance of OOHs teams

Responsible for participating in and managing the company performance management process, undertaking team 121s, annual reviews,EDRs and succession planning activity

Accountable for ensuring team members remain compliant and technically competent. Alongside taking responsibility for own continuous professional development and relevant compliance and technical training

Responsible for demonstrating G4s One Company values and behaviours, and accountable for ensuring the whole department do the same

Responsible for ensuring the OOHs team participate in all relevant HR processes sickness, absence, discipline and grievance

Responsible for creating successful, collaborative relationships horizontally and vertically across the business

Responsible for creating an engaged workforce in Logistics Specialist Team, Bookings Team and Help Desk Teams

Accountable for successful recruitment practices across the team

Maintain confidentiality standards at all times in line with GDPR and contract regulations

Complaints management and investigation lessons learnt and implementation of improvements

Ensure the Companys reputation for quality and service is enhanced with the client and the customer by maintaining standards in all services during out of hours

THE IDEAL CANDIDATE:

Essential:

Previous Team Leader/Supervisor experience

Delivering Objectives

Delivering Great Customer Service

Acting Professionally

Supporting and working with others

Dealing with changing circumstances

Supporting and working with others

Desirable:

Knowledge of Patient Transport Services

Person Specification

Experience

Essential

Previous Team Leader/Supervisor experience Delivering Objectives Delivering Great Customer Service Acting Professionally Supporting and working with others Dealing with changing circumstances Supporting and working with others

Desirable

Knowledge of Patient Transport Services