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Sr. Technical Product Manager

4 months ago

Caernarfon, United Kingdom Tealium Inc. Full time

WHO WE ARE

Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure. 

Tealium’s customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect. Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers’ and our experiences beyond all others. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.

WHAT WE ARE LOOKING FOR

Tealium is seeking a Sr. Technical Product Manager to join the Enterprise Product Team and help us accelerate Tealium’s platform capabilities through architecture that is aligned to our customer’s needs and experiences. As part of the Tealium Product team, you will build an ecosystem of products that power customer data infrastructure and insights for some of the world’s largest brands. As the Technical Product Manager for one of our infrastructure teams you will facilitate an end to end architecture that drives strategic transformation and is centered on our customer. The ideal candidate for this role will have business and product sense combined with a solid understanding of technical architecture and components. 

YOUR DAY TO DAY

Drive the strategic vision, roadmap and execution for system infrastructure underlying Tealium’s product suite 

Validate and define customer opportunities through user interviews, quantitative research, and market analysis

Work closely with engineering teams and product managers to strengthen backend services and strengthen infrastructure

Work across customer-facing teams (sales, customer success, and product marketing) to understand the industry, competitor trends, and market dynamics

Build a healthy dose of customer empathy and get into the minds and hearts of our customers

Leverage data to inform your strategic and tactical product decisions

Partner with engineering leaders and scrum teams to build world-class, innovative technology and continuously ship value in an agile CI/CD environment

Provide ruthless prioritization and focus for engineering teams to deliver customer value

Work with internal partners to drive product adoption by contributing to go-to-market strategies, enablement activities, webinars, product demos, documentation, and more

WHAT YOU BRING TO TEALIUM

Intimate knowledge of technical architecture and infrastructure in different settings

5+ years as a Product Manager building SaaS products

Prior experience as an engineer

Success in delivering martech products or solutions across any of the following industries: marketing, eCommerce, retail, travel, digital media, healthcare, or financial services. 

A willingness to challenge assumptions, solicit different perspectives, and understand the "why" and not just the "what".

Experience co-developing solutions to problems, prioritizing competing initiatives, and documenting decisions through product specs, user stories, and other artifacts

Previous experience in developing and growing a product at scale 

Track record of building relationships that inspire a winning spirit with cross-functional teams including Engineering, Marketing, and Sales. 

Experience articulating the value in funding new investment of opportunities to senior leadership

High level of accountability and genuine care about the people, processes, and technology involved in making a successful product come to life

BS/BA degree in technology-related field, or equivalent experience

Reside in the Eastern or Central Time Zone to ensure optimal collaboration and alignment with team schedules

#LI-PA1

WHY YOU WANT TO WORK HERE

At Tealium, we don’t just offer the ordinary, we provide the extraordinary: 

Tealium WOWs (Ways of Work) , our award winning culture is how with think, act and connect together at Tealium Mosaic , our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries Tealium Cares , to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually Tealium Connects (remote-first working) , enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment Tealium Ownership , share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants  Tealium Time , unlimited paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays Healium , health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness Healium Be-Well Break , an annual all-company paid shutdown to provide a true break for us all Tealium LIFT (Learning is Facilitated at Tealium) , offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs Health and Related Benefits Programs , offering market competitive benefits programs Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.The highly relevant and differentiated positioning of Tealium’s solutions makes this a unique and rewarding career opportunity.

#LI-Remote

*Offerings vary by level and location.